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9. Troubleshooting
Problem Possible cause Solution
Charging
station
does not react
No power to charging
station
Check that the residual-current
device and circuit breaker on
the service panel are on (check
by user).
Check that the supply cable
entering the charging station
is live. The LED ring should
be on.
Turn the charging station off.
Turn it on again after
20 seconds by ipping the
circuit breaker or main switch
to Elvi.
Residual-current
device prevents
charging.
LED ring ashes
red 10x.
Grounding error in the
charging station
Special ground
resistance needed for
the vehicle
Fault in the vehicle
or defective charging
cable
Contact your service technician for
inspection and solution.
There are no user-serviceable parts.
LED ring
lights up red
constantly
Grounding fault Check whether your electrical
installation is properly grounded.
Contact your service technician in
case of doubt and for solving the
local grounding situation.
See next page for more troubleshooting instructions.
EN
24


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