If this happens, turn the fireplace off by switching the main switch to O and remove the
plug from the socket. Leave the fireplace to cool down for at least 15 minutes and remove
the cause of overheating. You can then switch the fireplace back on.
If the device overheats again or you cannot ascertain the reason for this, take the fireplace
to your service point to be checked/repaired.
Important! For safety reasons the fire will not automatically restart after overheating.
Check whether conditions are safe before switching it on! So never switch on the heater
by means of a timer and never connect it to a power supply that regularly switches on and
off.
Cleaning and maintenance
Always remove the plug from the socket and let the fireplace cool down before cleaning or
touching.
The Orsa atmospheric fireplace does not need much maintenance. Always keep the in-
and outlet openings clean and dust-free. Use a soft cloth or a soft brush to clean the
outside of the metal case. Do not use abrasive cleaning fluids or special glass cleaners!
The fireplace contains no parts which need to be replaced by the user. If the device
malfunctions, immediately remove the plug from the socket and take to a service point.
Do not carry out repairs yourself and always ask for original parts to be used.
If the fireplace is to be stored after the winter period, clean it, pack it in original packaging
if possible and store in a cool, dry and clean place. Make sure the fireplace is kept upright.
Problems and solutions
If the fireplace will not work check the electrical supply. Is the socket working properly?
Has the fuse blown?
The light is burning on the heater, but the heater does not provide heat? Check if the
thermostat on the heater is higher than the current room temperature.
If the fireplace stops working suddenly, it may mean that the overheating safeguard has
been triggered (see under ‘Safeguards’).
If the atmospheric lighting is not working or does not work properly, one or more of the
bulbs may need to be replaced (see ‘Replacing a bulb’).
In the event of other defects, immediately switch the fireplace off, remove the plug from
the socket and consult a supplier or recognised electrician. Never carry out repairs
yourself as this invalidates the guarantee and may be dangerous!
Disposal
At its end of life, discard the device according to the local laws and regulations, or deliver
the device to your supplier.
