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DEFECTS CAUSES SOLUTIONS
Defects
Causes
Solutions
Pump does not start
- No electricity
- Float does not switch
- Check electrical supply
- Place the float in a higher position
Pump runs but does
not pump water
- Inlet openings are clogged
- Water drainage pipe is bent or
hose is blocked
- Air around the blade
- Blade is jammed
- Water level is too low (manual
usage)
- Clean them
- Straighten the hose or remove the
blockage
- Switch the pump off and move it from
side to side. Wait until the air has
escaped and switch on again
- Try to remove the blockage or ask a
professional to do so
- Submerge the pump in deeper water
Pump does not switch
off
- Float cannot sink
- Give the float more space
Insufficient water
- Inlet openings are (partially)
blocked
- Too little pumping capacity due
to contamination and dirty
water
- Clean them
- Clean the pump and replace worn
out parts
Pump does not start or
suddenly switches off
while functioning
- Thermal safeguard stops pump
due to overheating
- Water is too hot
- Power outage
- Dirt or stones in the water
supply
- See: overheating safeguard
- Max. water temperature 35°C
- Check fuses and earth leakage
- Remove dirt and stones
Pump suddenly
provides less water
- Suction openings are blocked
- Hose is blocked
- Clean the openings
- Clean it
GUARANTEE
The submersible pump you have purchased comes with the usual guarantee which
applies to production and material defects.
The following damage and defects are not covered by the guarantee:
Wear and tear and defects in relation to mechanical seals caused by drying out or
the presence of specific substances and/or objects in the water.
Blockage of the blade by foreign objects
Transport damage
Damage caused by unreasonable use
Defects that unauthorised persons have attempted to resolve or which have been
caused by improper repairs
Damage due to overheating
The guarantee and liability of the supplier, importer and manufacturer will be nullified if
the pump is opened by unauthorised persons or modifications or additions are made to
the pump.
17


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