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Eufy Smart Lock with Wi-Fi Bridge Manual

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19 English English 20
SPECIFICATIONS
Chipset: Realtek lower-power SOC BLE; BT 5.0;
Maximum access code: 100
Hardware encryption: ECC asymmetric encryption chip
Software encryption: AES 128
Waterproof: IPX3 (Exterior Assembly)
Lock material: zinc alloy
Battery: 4 × AA batteries
Battery life: 365 days (if open and close the door for 10 times per day)
Times to unlock and lock: 250,000 times (mechanical)
TROUBLESHOOTING
1. How can I unlock the door if the Smart Lock’s battery runs low?
① Insert a micro USB cable into the micro USB port and use a portable battery to
power the Smart Lock.
② Use the access code to unlock.
2. How to delete the access code?
Open your eufy Security app, and repeat steps mentioned in “Pair Your Phone with the
Smart Lock” to pair. Then you can delete the access code.
3. The Smart Lock ringtone is too loud.
Open the eufy Security app and pair your phone with your Smart Lock. You can set the
ringtone volume on the eufy Security app.
4. Why the Smart Lock’s battery drains so quickly?
• Make sure you use the standard battery.
• Check whether the Smart Lock is installed properly.
• Check whether the Smart Lock can be locked or unlocked smoothly using the
thumbturn; If not, detach and install the Smart Lock again.
• Check whether water spills in the Interior Assembly. Exposure to water will drain
the battery quickly.
• Contact Customer Service for technical support via eufy Security app or email.
For troubleshooting, check the installation video and instructions. Or you can contact
Customer Service staff for technical support via eufy Security app or email.
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