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30 EN EN 31
Clean the Swivel Wheel
Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the
swivel wheel periodically and as needed.
Wheel
Axle
1
Remove the swivel wheel.
2
Clean any hair or debris wrapped around the wheel or entangled inside the wheel
cavity.
3
Reinstall the wheel and push in until it clicks into place.
Do not clean the swivel wheel with water.
Clean the Mopping Cloth and Water Tank
It is recommended to clean the washable mopping cloth and water tank after each
use.
24h
1
After each use, remove the mopping cloth from the water tank.
2
Rinse the mopping cloth and water tank thoroughly with water.
3
Air-dry the mopping cloth and water tank completely to prevent mildew or
unpleasant smells.
Troubleshooting
The solutions below are for general questions. If your problem persists, visit
www.eufylife.com, go to EufyHome app, or contact support@eufylife.com for help.
Problems Solutions
RoboVac cannot be
activated.
Make sure the main power switch is in the ON position.
Make sure the battery is fully charged.
If you still have trouble, turn off the main power switch
and then turn it back on.
RoboVac stops
working suddenly.
Check if RoboVac is trapped or stuck on an obstacle.
Check if the battery level is too low.
If you still have trouble, turn off the main power switch,
wait for 2 seconds, and then turn it back on.
Check if RoboVac has alerted you with any voice prompts
or LED indicators. Refer to the “Voice Alert” section in
this manual.
17


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