Manual Eufy RoboVac 11C - T2103 (page 13 of 14) (English)

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Wi-Fi Connection

Before Wi-Fi setup, make sure RoboVac and your Wi-Fi network meet the following

requirements.

Wi-Fi Setup Requirements

RoboVac:

• RoboVac is fully charged and the main power switch on the side of RoboVac is turned

on.

• Wi-Fi status light flashes blue slowly.

Wi-Fi network:

• Use the correct password for your network.

• Do not use a VPN (Virtual Private Network) or Proxy Server.

• Your Wi-Fi router supports 802.11 b/g/n and IPv4 protocol.

• Your router is either 2.4GHz or a dual band router that is configured to support 2.4

GHz.

RoboVac does not support 5 GHz band.

- If RoboVac cannot connect to the Wi-Fi network and you are using a 2.4/5 GHz

mixed network, switch to a 2.4 GHz network for Wi-Fi setup. You can switch

back once your setup is complete.

- When connecting to a hidden network, make sure that you have used the correct

network name, SSID (case sensitive), and that the wireless frequency is 2.4GHz.

- When using a network extender/repeater, make sure the network name (SSID)

and password are the same as your primary network.

- The firewall and port settings of your Wi-Fi router allow RoboVac to connect

with the Eufy servers.

• Network Security Requirement

- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.

- WEP EAP (Enterprise Authentication Protocol) is not supported.

• Wi-Fi Channels

- The FCC requires all wireless devices in the United States are operated on

wireless spectrum channels 1-11.

- Some countries outside North America can use spectrum channels above

channel 11. Refer to your local regulatory agency to determine which channels

are accessible.

- A future software release will support access to channels above 11 for users

outside North America. Until then, use channels 1-11.

If you cannot control RoboVac with your smartphone, find the solutions below to solve the

problem. If the problem persists, contact the Eufy service center for help.

Wi-Fi Status Light

Cause Solution

Solid blue

RoboVac has connected to your

router, but cannot access the

Internet

• Check if your router is connected

to the Internet.

• Check with your Internet provider

to see if there is any Internet

connection problem.

Flashing blue quickly

RoboVac cannot connect to your

wireless router.

• Check if you have modiﬁed your

network name and password.

• Reset the Wi-Fi connection if

necessary. Refer to this section

“Use Your RoboVac with

EufyHome App > Reset the Wi-Fi

connection”

Flashing blue slowly

Wi-Fi connection is reset or has

not been set up before.

• Set up Wi-Fi connection with

RoboVac. Refer to this section

“Use Your RoboVac with

EufyHome App”.

• Reset Wi-Fi connection if

necessary. Refer to the section

“Use Your RoboVac with

EufyHome App > Reset the Wi-Fi

connection”.

O

• RoboVac is turned o.

• RoboVac’s power level is low.

• RoboVac is in Sleep Mode.

• Charge RoboVac by attaching it

to the charging base. Make sure

the main power switch on the

side of RoboVac is turned on.

Specifications

Product Model T2103

Input

19 V

0.6 A

Voltage DC 14.8 V

Power Consumption 27 W

Battery Type DC 14.8 V Li-ion 2600 mAh

Dust collector capacity 0.6 L

Cleaning Time Max 100 mins

Charging Time 300 - 360 mins

Operating Frequency Range 2412 MHz - 2484 MHz

Max Radio-Frequency Power 2 W

Input

19 V

0.6 A

Output

19 V

0.6 A

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Eufy RoboVac 11C - T2103 Manual

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