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EN 15
Troubleshooting
If the cooking results are not as desired, there are sparks in the microwave, the microwave does
not start, etc, first try to discover the cause of the malfunction before calling the service desk.
Check:
Is the plug in the wall socket?
Is the door closed properly?
Have the power settings and times been set properly?
Are there objects in the microwave that shouldn't be there?
Did you use the correct kitchen utensils?
Are the ventilation openings blocked?
Has the food been defrosted sufficiently?
Did you turn over or stir the food during cooking?
Also try the following:
Place a mug with water (about 150 ml) in the microwave, carefully close the door and set the time
to 1 minute.
Does the light switch on?
Does the fan switch on?
Has the water in the mug become hot?
If the answer to one of the above questions is NO, then check the fuse in the circuit breaker box
as a last step. If there is nothing wrong with the fuse, then contact the service centre.
Sparks in the microwave
Please note!
If you see sparks in the microwave, turn the microwave off immediately. Sparks can
be caused by:
metal or aluminium foil that touches the interior of the microwave;
aluminium foil that is not correctly covering the food (points that stick up act
as an antenna);
metal from a closing strip or tableware with metallic edges;
recycled paper that contains small metal particles.
MALFUNCTIONS
15


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