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EN 20
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom Possible cause Solution
The appliance emits a slight
odour when used for the first
time.
New appliance. This is normal and disappears
when the appliance starts
cooling.
The appliance does nothing;
the lighting does not come
on.
Plug not in socket. Insert the plug in the socket.
Thermostat off. Adjust the thermostat to the
correct setting.
Temperature inside the
appliance too high or too low.
Thermostat setting incorrect. Adjust the thermostat
properly.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call
the service centre if the door
seals are damaged.
The alarm indicator flashes. The appliance is switched on
for the first time.
If after 24 hours the alarm
indicator still flashes, contact
the service department.
The door has been opened
for too long or too frequently.
The door does not seal
properly.
Too much fresh food has
been put in at the same time.
The appliance has been
switched on again (for
example after a lengthy
power failure).
Water runs from the
refrigerator.
Defrost water drain clogged. Clean defrost water drain (see
"Defrosting the appliance").
Appliance makes a noise. Incorrect positioning of food
in the appliance.
Place foods in the proper
manner in the appliance.
There is an object against the
appliance.
Remove the object.
FAULTS
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