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Als de printer en computer niet met elkaar communiceren, wordt het volgende bericht weergegeven.
Communicatie controleren met een Ping-opdracht — Mac OS
Met een Ping-opdracht kunt u controleren of de computer is verbonden met de printer. Volg de onderstaande
stappen om de communicatie te controleren met een Ping-opdracht.
1. Controleer het IP-adres dat de printer gebruikt voor de communicatie die u wilt controleren.
U kunt dit controleren in het netwerkstatusscherm op het bedieningspaneel van de printer, in een
verbindingsrapport of in de kolom IP Address van het netwerkstatusvel.
2. Start Network Utility.
Ga naar Network Utility in Spotlight.
3. Klik op het tabblad Ping, voer het IP-adres in dat u in stap 1 hebt gevonden en klik vervolgens op Ping.
Problemen oplossen
>
Kan niet afdrukken of scannen
>
De printer kan geen verbinding maken met het netwerk
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