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Kan de printer niet vinden vanaf de computer
De communicatie controleren met een Ping-opdracht - Windows
U kunt een Ping-opdracht gebruiken om te controleren of de computer verbonden is met de printer. Volg de
onderstaande stappen om de communicatie te controleren met een Ping-opdracht.
1. Controleer het IP-adres van de printer voor de communicatie die u wilt controleren.
U kunt dit controleren in het netwerkstatusscherm op het bedieningspaneel van de printer, in een
verbindingsrapport of in de kolom IP Address van een netwerkstatusvel.
2. Geef op de computer het scherm met de opdrachtprompt weer.
Geef het scherm met toepassingen weer en selecteer Opdrachtprompt.
3. Typ ‘ping xxx.xxx.xxx.xxx' en druk vervolgens op de toets Enter.
Voer in plaats van xxx.xxx.xxx.xxx het IP-adres van de printer in.
4. Controleer de communicatiestatus.
Als de printer en computer met elkaar communiceren, wordt het volgende bericht weergegeven.
Problemen oplossen
>
Kan niet afdrukken of scannen
>
De printer kan geen verbinding maken met het netwerk
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