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Cause What to do
For Mac OS users only
The print setting in the application is set to binary
encoding.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
The printer does not print normally via the network interface
Cause What to do
For Windows users only
The Data Format setting is different from the data
format setting specified in the application.
If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
For Windows users only
The print data is too large.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 28 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 28 for details.
An undefined error occurs (Mac OS only)
Cause What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Mac OS computers running
Mac OS X version 10.5.8 or later.
Other Problems
The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes the
optional product. If not, reinstall the optional product.
The setting for recognizing options may be set
manually.
Access the Optional Settings tab in the printer driver and do one of
the following:
Select the Acquire from Printer check box and click Get to
automatically update the installed option information.
Select the Manual Settings check box and click Settings to do
the settings for each installed option.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
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