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Cause What to do
You may not be using the correct interface cable. Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control panel
menus. See “Emulation Menu” on page 26.
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified
service representative.
The font cannot be printed
Cause What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Make sure that you have installed the correct font. See the Font Guide
for more information.
Printing in the PS3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the PostScript driver. All
procedural instructions refer to the PostScript printer driver.
The printer does not print correctly in the PostScript mode
Cause What to do
The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can
automatically determine the encoding used in the received print job
data and select the appropriate emulation mode. However, there are
situations where the printer cannot select the correct emulation
mode. In this case, it must be set manually to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 26.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface which
receives print job data. Set the emulation mode for the interface you
are using to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 26.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
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