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Epson WF-2850 series WorkForce Manual

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❏Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏e number of received documents has reached the maximum of 100 documents.
❏e printer's memory is full (100%).
❏Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
❏Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
&“Basic Settings Menu” on page 84
&“Cannot Send or Receive Faxes” on page 213
&“Memory Full Error Occurs” on page 216
Memory Full Error Occurs
❏If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
your originals into two or more to send them in several batches.
❏If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Solve the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
&“Sending Many Pages of a Monochrome Document (Direct Send)” on page 137
&“Sending Faxes Dialing from the External Phone Device” on page 137
&“Removing Jammed Paper” on page 185
Sent Fax Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Change the Density setting on the control panel.
❏If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏Enable the ECM setting on the control panel.
Related Information
&“Fax Settings” on page 143
&“Basic Settings Menu” on page 84
User's Guide
Solving Problems
216
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