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Epson WF-2850 series WorkForce Manual

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Cannot Send Faxes
❏Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&“Basic Settings Menu” on page 84
&“Cannot Send or Receive Faxes” on page 213
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. e is used to enter pauses.
A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press the
r
button, select Edit, and then
change Fax Communication Mode to Slow(9,600bps).
Related Information
&“Sending Faxes Dialing from the External Phone Device” on page 137
&“Managing Contacts” on page 62
&“Cannot Send or Receive Faxes” on page 213
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
&“Sending Faxes at a Specied Time (Send Fax Later)” on page 138
&“Basic Settings” on page 65
Cannot Receive Faxes
❏If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
User's Guide
Solving Problems
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