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28 Solving Problems
Solving Problems
See your online User’s Guide for help on
using the printer with a computer.
Error Messages
Error Messages Solution
A printer error has
occurred. Turn off
the printer, then
press On button to
turn on. See your
documentation.
Make sure that no
paper is still in the
printer. If the error
message still appears,
contact your dealer.
A scanner error
has occurred. See
your
documentation.
Turn the printer off and
then back on. If the
error message still
appears, contact your
dealer.
Waste ink pad in
the printer is
saturated. Contact
your dealer to
replace it.
Contact your dealer to
replace the ink pad.
Cannot recognize
ink cartridges.
Make sure the ink
cartridges are installed
correctly.
(& “Removing and
Installing Ink
Cartridges” on page
24). Then try again.
The document is
too complex to
print with
Bluetooth.
See the documentation
for the device
transmitting the data.
Data error.
The document
cannot be printed.
See the documentation
for the device
transmitting the data.
(Cause: The data is not
available because of a
malfunction in the
device.)
Data error.
The document
may not be printed
correctly.
See the documentation
for the device
transmitting the data.
(Cause: A part of the
data is corrupted or
cannot be buffered.)
Cannot recognize
the device.
Make sure the memory
card has been inserted
correctly. If you
connected a USB
storage device, make
sure the storage disk
has been inserted
correctly.
Cannot recognize
the memory card
or disk.
Make sure the memory
card or storage disk
has been inserted
correctly. If so, check to
see if there is a problem
with the card or disk
and try again.
Backup Error
Error Code
xxxxxxxx
A problem occurred
and backup was
canceled. Make a note
of the error code and
contact your dealer.
A problem
occurred while
formatting.
Formatting
canceled.
Retry the procedure. If
the error reoccurs,
there may be a problem
with your memory card
or storage disk. Check
the card or disk and try
again.
An error occurred
while saving.
Save canceled.
Cannot create a
folder on the
memory card or
disk. Operation
canceled.
Insert a new memory
card or storage disk
and try again.
Error Messages Solution
28


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