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Maintenance and Troubleshooting
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You get a TWAIN error message when you try to transfer
images with Adobe
®
Photoshop.
®
If you’re using Windows 3.1, make sure you select
TWAIN (not TWAIN_32) as your source.
If you’re using Windows NT 4.0, you may need to
upgrade your software to Photoshop 4.0. Earlier versions
of Photoshop do not support Windows NT 4.0.
If you’re using Windows 95, make sure you select
TWAIN_32, not TWAIN.
You are unable to format or use a CompactFlash storage
card with your camera.
Make sure you’re using an ATA-compatible
CompactFlash card. Other cards may not work with
PhotoPC 700. If you’re using a Simple Technology
card, call the Technical Support Department at
(800) 4-SIMPLE.
Your notebook computer’s PCMCIA drive can’t access a
CompactFlash storage card with a PCMCIA adapter.
If you’re using an IBM Thinkpad,
call IBM for
technical support or follow these steps to download and
install an updated driver from IBM:
1
Download the files from ftp://ftp.pc.ibm.com/pub/
pccbbs/mobiles/yptf$049.exe and unzip the files to
a blank 1.44MB diskette.
2
Make sure your PC Card driver says “PCIC or
compatible PCMCIA controller on IBM System” in
the Control Panel/System/Device Manager. Then
select Update Driver/Have Disk and refer the
system to A: for all missing files. (If your PC Card
driver says “PCIC or compatible PCMCIA
controller,” go to Control Panel/System/Device
Manager/Update Driver, and select “PCIC or
compatible PCMCIA controller on IBM System.”)
trouble.fm Page 7 Friday, May 15, 1998 3:28 PM
171


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