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Customer Support Information
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<Crestec> _______
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Automated telephone services
EPSON also provides technical support and information on the installation,
configuration, and operation of EPSON products. Dial
(800) 922-8911
,
(310) 782-2600
(U.S.), or
(905) 709-9475
(Canada), 6 A.M. to 6 P.M., Pacific
Time, Monday through Friday.
Before you call, please have the following information ready:
Product name
Product serial number
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from
EPSON Accessories at
(800) 873-7766
(U.S. sales only). In Canada, please call
(800) 873-7766
for dealer referral.
Note:
If you need help using software with an EPSON product, see the documentation for
that program for technical support information.
Service Access
EPSON SoundAdvice™ For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
(800) 442-2110
.
EPSON FaxAdvice™ Access EPSON’s technical information library by
calling
(800) 442-2110
. You must provide a return fax
number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call
(800) 442-2110
.
216


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