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If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
Cannot scan the area you want
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,
Home Mode, or Professional Mode and create marquees on the area you want to scan.
Cannot scan in the direction you want
Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your
documents correctly.
Problems Remain After Trying All Solutions
If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.
Click Configuration, select the Other tab, and then click Reset All.
User’s Guide
Troubleshooting for Scanning
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Others manual(s) of Epson Expression Photo XP-950

Epson Expression Photo XP-950 Quick start guide - English - 4 pages

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