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Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using scanning software other than Epson Scan driver
If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or
Source setting.
If you cannot scan using any TWAIN-compliant scanning programs, uninstall the TWAIN-compliant scanning
program and then reinstall it.
& “Uninstalling Your Software” on page 123
Problems When Feeding Paper
The paper gets dirty
You may need to clean the product.
& “Cleaning the Product” on page 119
Problems With Scanning Time
Scanning at a high resolution takes a long time.
Problems With Scanned Images
Scan quality is unsatisfactory
Scan quality can be improved by changing the current settings or adjusting the scanned image.
& “Image Adjustment Features” on page 65
An image on the back of your original appears in your scanned image
If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned
image. Try scanning the original with a piece of black paper placed on the back of it. Also make sure the Document
Type and Image Type settings are correct for your original.
Characters are blurred
In Office Mode or Home Mode, select the Text Enhancement check box.
User’s Guide
Troubleshooting for Scanning
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