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Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Selecting Extended Settings - Windows
Aligning the Print Head Using the Product Control Panel
Selecting Double-sided Printing Settings - Windows
Selecting Double-sided Printing Settings - Mac
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
The ink levels may be low. Visually check the ink levels.
Make sure the paper type setting matches the type of paper you loaded.
Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Align the print head.
Adjust the print quality in the product software.
Clean the paper path.
If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to
the upper lines and then run the Power Cleaning utility to replace the ink inside the ink tubes. After
running the utility, run a nozzle check to see if print quality has improved.
If you cannot solve the problem using head cleaning, you can print immediately from a Windows
computer with a mixture of color inks to create composite black. Select the Use a Mixture of Color
Inks to Create Black setting from Extended Settings on the printer driver's Maintenance tab. You
can print at Standard print quality when the Paper Type is Plain Paper / Bright White Paper,
Letterhead, or Envelope.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
248


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  • Hi I have brought the ET 3800 ive connected to laptop it prints but wen it prints theres no ink. Or print out.
    Is there a piece if plastic i need to remove inside, im missin something simple.
    Viv Submitted on 21-6-2023 at 21:01

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