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Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density
and/or ink drying time settings.
Lower the copy density setting on the product control panel.
The ink levels may be low and you may need to refill the ink. Visually check the ink levels.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
Align the print head.
Adjust the print quality in the product software.
Clean the paper path.
If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to
the upper lines and run the Power Cleaning utility. Then run a nozzle check to see if print quality has
improved.
If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Power Cleaning
Checking the Ink and Maintenance Box Levels
Related references
Paper Specifications
Related tasks
Cleaning the Paper Guide
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Windows
247


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  • Hi I have brought the ET 3800 ive connected to laptop it prints but wen it prints theres no ink. Or print out.
    Is there a piece if plastic i need to remove inside, im missin something simple.
    Viv Submitted on 21-6-2023 at 21:01

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