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Solving Image or Sound Problems
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• If you zoomed into or out of the image using the [E-Zoom] buttons, press
the [Esc] button until the projector returns to a full display.
• Check your computer display settings to disable dual display and set the
resolution within the projector's limits. (See your computer manual for
details.)
• Check the resolution assigned to your presentation files to see if they are
created for a different resolution. (See your software help for details.)
• Make sure you selected the correct projection mode. You can select this
using the Projection setting in the projector's Extended menu.
gg Related Links
• "Input Signal Settings - Signal Menu" p.153
• "Projector Setup Settings - Extended Menu" p.158
• "Supported Monitor Display Resolutions" p.212
Solutions When the Image is not Rectangular
If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it
squarely, if possible.
• Adjust the image shape using the Geometry Correction settings.
s Settings > Geometry Correction > H/V-Keystone
s Settings > Geometry Correction > Quick Corner
• Adjust the Arc Correction setting to correct the image shape projected on a
curved surface.
gg Related Links
• "Correcting Image Shape with H/V Keystone" p.49
• "Correcting the Image Shape with Quick Corner" p.51
Solutions When the Image Contains Noise or Static
If the projected image contains electronic interference (noise) or static, try the
following solutions:
• Check the cables connecting your computer or video source to the
projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• Check the settings in the projector's Signal menu to make sure they match
the video source.
• If available for your video source, adjust the Deinterlacing and Noise
Reduction settings in the projector's Image menu.
s Image > Advanced > Deinterlacing
s Image > Image Enhancement > Noise Reduction
• Select a computer video resolution and refresh rate that are compatible with
the projector.
• If you are projecting from a computer using a VGA computer cable, press
the [Auto] button on the remote control to automatically adjust the
Tracking and Sync. settings. If the images are not adjusted correctly,
manually adjust the Tracking and Sync. settings in the projector's Signal
menu.
• Select Auto as the Resolution setting in the projector's Signal menu.
• If you adjusted the image shape using the projector controls, try decreasing
the Sharpness setting in the projector's Image menu to improve image
quality.
• If you connected an extension power cable, try projecting without it to see if
it caused interference in the signal.
gg Related Links
• "Input Signal Settings - Signal Menu" p.153
• "Image Quality Settings - Image Menu" p.151
• "Supported Monitor Display Resolutions" p.212
195


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