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Elro AP5500 - Pro Alarm System Manual

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TROUBLE SHOOTING
Cannot record Voice-Memo message at Control
Panel
1.
No space in message
already recorded.
store,
6
messages
45
Control Unit not working – Power LED OFF or
flashing
1.
Mains power failure – check if other electrical
circuits are operable.
2.
Check that mains adaptor is plugged in and
socket is switched ON.
3.
Check mains fuse in Plug has not blown.
4.
Check that DC jack plug from mains adaptor is
connected in Control Panel.
5.
Check fuse/MCB in Consumer Unit on the
circuit serving the Control Panel.
Note: Before replacing any fuses or resetting
the MCB, the cause of the failure should be
investigated and rectified.
Control Unit not accepting User Password
1.
Pause between key depressions too long.
Do
not pause for more than 5 seconds between
pressing keys.
2.
Incorrect code entered.
3.
Reset to factory defaults and reprogram system.
Control Unit not responding to detectors
1.
Ensure that the ‘House Code’ is correctly set.
2.
Ensure detector is within effective radio range
of Control Panel and equipment is not mounted
close to metal objects.
3.
Detector battery low – replace battery.
Voice-Dialer not responding to Alarm
1.
Telephone line not connected or faulty – check
phone line with another phone
2.
Dial Method incorrectly programmed
3.
Incorrect phone numbers programmed
4.
Phone numbers disabled in dialing sequence
5.
Alarm messages not recorded
Answer-Phone not responding or recording
messages
1.
Telephone line not connected or faulty – check
phone line with another phone
2.
Dial Method incorrectly programmed
3.
Answer-Phone disabled
4.
No space in message store, 6 messages
already recorded.
Control Unit not contacting central monitoring
station service on alarm
1.
Telephone line not connected or faulty – check
phone line with another phone.
2.
Dial Method incorrectly programmed.
3.
Incorrect phone number for central monitoring
station service programmed
4.
Incorrect system ID number for
central
monitoring station service programmed.
5.
Central monitoring station service not
commissioned or signed up.
Control Unit not responding to Remote Phone
Access
1.
Telephone line not connected or faulty – check
phone line with another phone
2.
Remote Access disabled
3.
Incorrect User Password entered
Latch Key not responding when
system
disarmed
1.
Telephone line not connected or faulty – check
phone line with another phone
2.
Dial Method incorrectly programmed
3.
Latch-Key disabled
4.
Latch Key set to Selected-Users and not
enabled for User that is Disarming the system
5.
No Latch-Key phone numbers programmed
… 47


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