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APPENDICES
23
Error
code
Message in App Description Possible cause
F31 Contact Service. Fire is not responding
No electronic control of fire
Receiver or Wi-Fi Box malfunction
Connection cable from Receiver to Wi-Fi Box defective
F41 Check Wi-Fi Fire is not responding
No electronic control of fire
No Wi-Fi connection to myfire Wi-Fi Box, router and / or smart device
Wi-Fi in smart device is deactivated
F42 Check Wi-Fi Fire is not responding
No electronic control of fire
No power to router
No Wi-Fi connection to router and / or smart device
Smart device not in the correct home network
F43 No Receiver
Connected.
Contact Service.
Fire is not responding
No electronic control of fire
No communication between Receiver and myfire Wi-Fi Box
F44 Contact Service. No temperature shown in App
N.a. (not applicable) displayed in App
Handset not within range
Low battery power in handset
F49 Contact Service. No electronic control of fire Receiver software < 8.32 is not supported by myfire Wi-Fi Box Version 2
F50 Contact Service. No electronic control of fire Handset software < SW 231 is not supported by the myfire Wi-Fi Box
Version 2
B.2 Messages shown in remote
Error
code
App
Message
Time Description Possible Cause
F04 F04 4 sec. No pilot flame within 30 sec.
NOTE: After 3 failed ignition sequences F06 shown
No gas supply
Air in pilot supply line
No spark
Reversed polarity in thermocouple wiring
F06 F06 4 sec. 3 failed ignition sequences within 5 minutes
Fire is not responding; no pilot flame
No gas supply
Air in pilot supply line
No spark
Reversed polarity in thermocouple wiring
Check for correct pilot orifice (LPG to NG or vice versa)
F07 F07 Until
batteries
replaced
Battery icon flashes on handset display Low battery power in handset
F09 F09 4 sec. Fire is not responding
No electronic control of fire
Down arrow button was not pressed during pairing
Receiver and handset are not synced
F46 F46 4 sec. Fire is not responding
Intermittent response
No electronic control of fire
No or bad connection between receiver and handset
No power at Receiver (batteries low)
Mains adapter faulty, set not communicating with Receiver)
23


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