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Electric Mobility Rascal 600C Manual

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Rascal R600 Scooter Owner’s Manual
EMC Part: 19271200 • Rev. 03 • 06/01/2003
31
2.Bearings in head tube worn 2.Replace bearings
Controller Troubleshooting
The controller used in the scooter includes internal diagnostics programming used to identify and
troubleshoot problems and/or faults. When this diagnostics programming detects a problem or fault,
the Status Indicator lamp on the dash/tiller flashes consecutively up to nine times to identify the
problem. These consecutive Flash Codes correspond to a cause and action described below:
Flash Code Cause Action
1 X Battery Charge Low Scooter can be driven. Battery charge low. Recharge as soon
as possible.
2 X Battery Voltage Low Scooter will not operate. Recharge batteries.
3 X Battery Charge High Scooter will not operate. Unplug charger, turn scooter power
on & off.
4 X Current Limit Timeout Scooter will not operate. Motor jammed or stalled. Turn
power off and retry later. Possible short in motor. Contact
Factory Service.
5 X Brake Fault Scooter will not operate. Check Brake Release lever
position. Check Brake connector. Contact Factory Service.
6 X Out of Neutral at Power-Up Scooter will not operate. Engager not in neutral (centered)
when keyswitch turned on. Return lever to center and re-try.
7 X Speed Pot. Error Scooter will not operate. Engager or wiring faulty or setup
incorrectly. Contact Factory Service.
8 X Motor Voltage Error Scooter will not operate. Motor or wiring faulty. Contact
Factory Service.
9 X Internal Error Scooter will not operate. Contact Factory Service.
Factory Return Procedures
If a part or the entire product is to be returned, call Electric Mobility Customer Service Department for
shipping instructions and to obtain a Return Authorization Number that must be placed on the return
package. This number is used to identify the customer, the part and the type of repair. Any part or
product received without this number will be returned to the sender at the sender’s expense.
To help us serve you as quickly as possible have your original phone number, serial number, your order
number, or your customer number ready when you call.
When ordering parts, please have your method of payment ready (i.e., credit card number and
expiration date, check, or COD, etc.). All parts are shipped UPS Ground. Alternate shipping
arrangements may be made for an additional charge based on weight and destination (i.e. UPS Next
Day, UPS 2nd Day, etc.).
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