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TROUBLESHOOTING
MESSAGE PROBLEM SOLUTION
AL09 displays when the combustion
air intake is below the set level
• Ensure the furnace door is closed
• Check that the stove, exhaust and combustion air
duct are clean.
AL10
Intervenes if there are electri-
cal
absorption problems on the
gearmotor
Contact a service technician
AL11
Intervenes if there are electri-
cal
absorption problems on the
gearmotor
Contact a service technician
AL12 (H12)
Switching OFF due to the
intervention of the water side
pressure switch
Ensure the boiler contains water under pressure,
read the pressure gauge
Contact the technician
AL15
Switching OFF due to the
intervention of the water safety
thermostat
Contact a service technician
MESSAGES WHICH DO NOT SHUT THE STOVE DOWN, BUT ARE SIMPLY WARNINGS
BAT1 The boiler stove does not stop
operating, although the term is
displayed.
The back-up battery on the
board needs replacing.
N.B.:
The combustion chambers and smoke ducts connected to the solid-fuel appliances must be cleaned once a year
(check if your
country has speci c legislation covering this).
Failure to regularly check and clean increases the likelihood of a re in the chimney pot.
IMPORTANT!!!
In the case of a re in the boiler, in the ue or in the chimney, proceed as follows:
- Disconnect the power supply
- Use a carbon dioxide (CO2) extinguisher
- Call the re brigade
DO NOT ATTEMPT TO PUT THE FIRE OUT WITH WATER!
After the event, have the appliance checked by an authorised Service Centre and have an authorised technician
check the ue.
22


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