12. Troubleshooting
Device does not start. Check the following:
1. Is voltage present at the plug socket outlet?
2. Check the plug fuse!
3. Is the timer set?
The device does not provide satisfactory cooling!
Check the following:
1. Has an appropriate temperature been set?
2. Is the air filter soiled? Clean and fit back in place.
3. Are the inlets and outlets on the outdoor device
blocked?
4. Has the sleep mode been set during the day?
5. Are the connections between the indoor and
outdoor device adequately sealed? There may not
be enough coolant? If so, please contact your
service company.
The remote control does not work!
(Important! It only works within a range of 8 m
from the indoor device.)
1. Are the batteries still OK? Replace if necessary!
2. Have the batteries been inserted correctly?
Check that the + and – terminals are correct!
3. Are there any objects between the indoor unit
and the remote control which may interfere with
the signal? Remove these objects.
In the event of a power failure, check the
following:
Press the ON/OFF key after a power failure.
If the problems remain after checking through the
above points, switch off the device and contact your
service company.
Please contact our service partner immediately if
the following fault codes are displayed
Display E0-E8 or P1-P4
Display E1
Defective air circulation sensor in the indoor device
Display E2
Defective heat exchanger sensor in the indoor device
Display E4
No cooling / heating power
Display E5
Cool mode – frost guard tripped /
Heat mode – overheating guard tripped
GB
17
