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ENGLISH
POSSIBLE TROUBLESHOOTING
7) Signalling: smoke °C/high.
Problem: turns off due to exceeding maximum smoke temperature.
Actions: • Check the pellet type
• Check for anomalies with the smoke extraction motor
• Check to see if there are any obstructions in the smoke channel
• Check correct installation
• Check gear motor “drift”
• Check to make sure there is an air intake in the room
8) Signalling: ALARM - HIGH CURRENT: Activated when anomalous, excessive current absorption is detected on the
gear motor..
Actions: Check functioning (CAT): gear motor - Electrical connections and electronic board.
9) Signalling: ALARM - LOW CURRENT: Activated when anomalous, insuf cient current absorption is detected on the
gear motor.
Actions: Check functioning (CAT): gear motor - pressure switch - tank thermostat - electrical connections and electro-
nic board
10) Signalling: “Battery check”
Problem: The insert does not stop but the error appears on the display.
Actions: • The buffer battery of the control board needs changing (DEALER).
Remember that this component is subject to regular wear and so it is not covered by the guarantee.
11) Problem: Remote control not working
Actions: • closer to the receiver of the insert
• check the battery and if necessary, replace it.
12) Problem: Outlet air not hot
Actions: • clean heat exchanger from inside the rebox.
13) Problem: During ignition, the differential switch trips (DEALER):
Actions: • check moisture content of ignition resistance
14) Problem: Does not ignite:
Actions: • clean combustion chamber.
NOTA
Warnings are shown until you intervene and press the 0/1 key on the control panel.
Do not ignite the stove until the problem has been checked and resolved.
N.B.:
The combustion chambers and smoke ducts connected to the solid fuel appliances must be cleaned once a year (check
if your country has speci c legislation covering this).
Failure to regularly check and clean increases the likelihood of a re in the chimney pot.
IMPORTANT!!!
In the case of a re in the stove, in the ue or in the chimney, proceed as follows:
- Disconnect the power supply
- Use a carbon dioxide (CO2) extinguisher
- Call the re brigade
DO NOT ATTEMPT TO PUT THE FIRE OUT WITH WATER!
After the event, have the appliance checked by an authorised Service Centre and have an authorised technician check the ue.
46


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