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ENGLISH
If problems occur, the product shuts itself off automatically.
The display will show the reason (see below).
Do not disconnect from the power supply.
To start the product up again, allow the shut-down procedure to complete, then press the
ON/OFF key on the panel.
Before starting the product up again, check the reason for the shut-down and CLEAN the furnace.
SHUTDOWN MESSAGES AND THEIR SOLUTIONS:
TROUBLESHOOTING
MESSAGE PROBLEM SOLUTION
H01 displays when the combustion
air intake is below the set level
• Ensure the furnace door is closed
• Check that the stove, flue and combustion air conduit
are clean.
H02
displays when the logic board
is not detecting the right fumes
fan speed
Contact the technician
H03
displays when the thermocouple
detects a fume temperature
lower than the set value and
interprets this as the absence of
flame
Check that there are pellets in the tank
Contact the technician
H04 displays when ignition times out
unsuccessfully
There are two possibilities:
NO flame:
• Check that the brazier is properly seated and clean
• Check that there are pellets in the reservoir and in the
brazier
• Use a bit of solid paraffin to ignite the stove (contact the
technician first)
Flame present:
• Contact the technician
H05 Shut down due to exceeding
water temperature
Please check any black out and in case contact the
technician
H06
displays when the logic board
determines that the fumes
thermocouple is broken or
disconnected
Contact the technician
HO7 Shut-down due to exceeding
maximum fumes temperature.
Check the type of pellet (contact the technician if in
doubt)
contact the technician
H08 Switching OFF due to excessive
overheating of the product
check the ash box is positioned correctly
contact the technician
34


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