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ENGLISH
TROUBLESHOOTING
MESSAGE PROBLEM SOLUTION
H09 Shut-down due to gearmotor
failure. Contact the technician
H10
Switching OFF due to the inter-
vention of the safety pressure
switch.
Ensure the stove and flue are clean.
Contact the technician
H11 Switching OFF due to circuit
board overheating Contact the technician
H12 Room temperature sensor
failure. Contact the technician
H13 Boiler temperature sensor
reading failure Contact the technician
H14 Puffer temperature sensor
reading failure Contact the technician
H15
Switching OFF due to the
intervention of the water safety
thermostat
Contact the technician
H16
Switching OFF due to the
intervention of the water side
pressure switch
Ensure the boiler contains water under pressure, read
the pressure gauge
Contact the technician
H17 Shut down due to an error in the
cleaning of the burner Please check and in case contact the technician
If automatic cleaning does not start:
check that the furnace door is closed
MESSAGES WHICH DO NOT SHUT THE STOVE DOWN, BUT ARE SIMPLY WARNINGS
Red icon on the display on
alarm list, but product still
operational
This appears after the product
has exceeded the set number of
hours for scheduled cleaning of the
product.
The alarm page displays the
following “CLEANING PRODUCT
MAINTENANCE”
Contact the technician
In the event of a black out:
Condition Behaviour of the boiler when power is restored
Black Out Duration < 10
secondes
resumption of operation in progress
Black Out Duration > 10
secondes with boiler ON or in
the ignition stage
Restarts the current operation after having completed the shut-down cycle
Black Out Duration > 10
secondes with boiler in process
of switching OFF
resumption of process of switching OFF
35


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