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Ecovacs Winbot W930 Manual

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6. Troubleshooting
17
EN
NO.
Malfunction Possible Causes Solutions
3
Status Light
Indicator
glows RED
after it is
powered ON,
or during
cleaning.
Interruption of electricity
while WINBOT 9 was
cleaning due to power
failure, plug displacement,
or loose connection to the
Power Adapter.
A. Connect WINBOT 9 to the Power Adapter
and plug into the receptacle. Press START/
PAUSE Button on the robot or on the Remote
Control. WINBOT 9 will resume cleaning.
B. In case of power failure, and the above
solution does not work, WINBOT 9 should
automatically go back to a place near its start
point. In rare cases when the robot does not go
back to a place near its start point, please use
the Direction Control Buttons on the Remote
Control to direct the robot to a position on the
window where you can safely reach it. Remove
the robot from the window and move the Bottom
Power Switch to the OFF position. If power
has resumed, move the Bottom Power Switch
back to the ON position, place the robot on the
window again and restart.
WINBOT 9 has encountered
a problem.
A. Press the RESET Button on the Remote
Control.
B. Check for stubborn stains on the window.
Clean the stains before using WINBOT 9.
C. Check the Cupule for dirt or damage. Clean
the Cupule as described in section 4. If Cupule
is scratched or damaged, replace it with a new
one.
D. If the problem persists, please contact
Customer Service.
The Cleaning Pad Plate
turned before WINBOT 9
reached the edge of the
window.
Spray additional Cleaning Solution on the
Cleaning Pad. Restart. If the problem persists,
call Customer Service.
Edge Detection Sensor
malfunction.
Clean the four Edge Detection Sensors as
described in Section 4. If the problem persists,
please contact Customer Service.
The window has a thick
layer of dirt on it.
Clean the window by hand rst and use
WINBOT 9 for regular cleaning after that.
*WINBOT 9 is intended to be used for
maintenance cleaning on common windows.
The product is NOT designed to replace heavy
duty or rst time cleaning.
4
WINBOT 9
does not
follow its
normal
cleaning
pattern,
moves
erratically or
stops.
The Cleaning Pad is not
placed exactly within its
Velcro area.
Remove and reattach the Cleaning Pad making
sure it is placed exactly within its Velcro area.
The Cleaning Pad is dirty. Replace the Cleaning Pad.
The Cupule is dirty or the
Driving Treads are dirty.
Clean the surface of the Cupule and Driving
Treads with the provided Finishing Cloth as
described in section 4. If the problem persists,
please contact Customer Service.
… 19 …


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