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16
EN
6. Troubleshooting
NO.
Malfunction Possible Causes Solutions
1
Remote
Control
does not
work.
WINBOT 9 is cleaning.
When WINBOT 9 is
cleaning, only the START/
PAUSE Button works on the
Remote Control.
Pause WINBOT 9 by pressing the START/
PAUSE button on the robot or Remote
Control. Other buttons on the Remote Control
will function when WINBOT 9 is paused.
The Remote Control is not
paired with WINBOT 9.
WINBOT 9 arrives from
the factory paired with
its Remote Control. If the
Remote Control becomes
un-paired or is replaced, it
can be re-paired.
Power ON WINBOT 9. At the same time,
press and hold button on WINBOT 9
and button on the Remote Control. Paring
is complete when WINBOT 9 beeps.
The batteries are not
installed in the Remote
Control or need to be
changed.
Install or replace the batteries in the Remote
Control.
2
Status
Indicator
Light
ashes
BLUE after
WINBOT 9
is placed on
the glass.
There is not enough suction
to attach WINBOT 9 to the
glass.
A.Press WINBOT 9 on the window a little
more rmly.
B.Check for debris on the Cupule. Clean
the surface of the Cupule with the provided
Finishing Cloth as described in section 4.
C.The glass is too dirty for WINBOT 9 to
attach to the glass properly. Clean a small
area on the glass before use and place
WINBOT 9 there.
D.If the problem persists, please contact
Customer Service.
18


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