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5.18. Controlling the combustion air inlet and gas outlet; make sure nothing prevents normal circulation (e.g. bird
nests).
5.19. It is recommended to clean the back side of the stove that you reach through the back grids or lateral doors,
in order to take eventual dust away that might have stacked during summer time.
6. PROBLEMS AND RECOMMENDATIONS.
WHAT NOT TO DO.
6.1. Do not turn the boiler on and off successively because this might damage the electronical components and
motors ~230/240V - 50Hz.
6.2. Do not touch the boiler while your hands are wet. Though the boiler is equipped with ground plug, it remains
an electric machine that could cause electric discharge if handled incorrectly. A qualified technician only shall
resolve the eventual problems.
6.3. Do not remove any screw of the zones exposed to high temperature before they have been lubricated properly
with lubrication oil.
WHAT DO TO IF...
THE BOILER REMAINS OUT OF POWER:
6.4. Make sure the boiler is connected and the plug is leading power.
6.5. Make sure the cable is not damage or cut.
While the boiler is unplugged, open the right side door, removing the 2 allen screws that hold it in the Cantina
Nova models; there are 2 torx screws on the Aveiro model and check if any lead of the C.P.U. is slack.
6.6. Check the C.P.U. pilot. If it is OFF, check also the fuse on the C.P.U.
PELLETS DO NOT FALL AND THE BOILER DOES NOT TURN ON:
6.7. Check if there are pellets in the hopper.
6.8. Make sure the glass door is closed.
6.9. Make sure the gas outlet tube is not obstructed by anything (e.g. bird nest, plastic, etc.).
6.10. Make sure the exhaust motor works, because if it does not work fuel will not fall.
6.11. With the boiler unplugged, check that the safety thermostat is located at the back, to the right side of the
boiler. To activate it, you must unscrew the cap and press the button if necessary. If the thermostat is activated
you will hear a “click”. If the safety thermostat had been activated before, consult your dealer. Drawing 28
shows where the thermostat is located in the Cantina Nova and Aveiro models. In the Super Insert model, the
safety thermostat can be found by opening the glass door, on the right side.
Drawing 25
6.12. If the reducer motor receives current and rotate slower than usually, it may have something blocked such as a
screw, a piece of wood, etc. To solve this problem, you must empty the hopper and, even if necessary, to
remove the auger screen.
q
Safety thermostat
.
48


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