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User’s manual Giotto espresso coffee machine
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Subject to change without notice Page 1 of 25
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User’s Manual
User’s manual Giotto espresso coffee machine
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Summary
Page Description
3 General data
4 Important safeguards
5 Introduction
6 Instruction for use
8 Description of external components
9 Installation
10 Technical data
11 Start up
15 Brewing espresso
18 Dispensing steam
19 Dispensing hot water
20 How to disassemble/dismantle the machine
21 Proper care and maintenance
22 Espresso glossary and recipes
23 Trouble shooting
User’s manual Giotto espresso coffee machine
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General data
Manufacturer: ECM S.p.A.
Viale delle Industrie 26
20090 Settala (Mi)
Italy
Phone + 39 02 950 754 1
Fax + 39 02 950 754 99
Email ecm@ecm-espresso.it
Model: Giotto
Manufactured since: 1997
Distributed by:
User’s manual Giotto espresso coffee machine
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Important Safeguards
1. Read all Instructions
2. Do not touch hot surfaces. Use handle or knobs.
3. To protect against electric shock do not immerse cord and plugs in water or other
liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts.
6. Do not operate any appliance with a damaged cord, plugs, or after the appliance
malfunctions or has been damaged in any manner. Return appliance to the
nearest authorized service facility for examination, repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may cause injuries.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner or in a heated oven.
11. Extreme caution must be used when moving an appliance containing hot oil or
other hot liquids.
12. Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
13. Do not use appliance for other than intended use.
14. Save these instructions.
User’s manual Giotto espresso coffee machine
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Introduction
Please read this technical handbook carefully since it provides important
information on the correct installation, use and maintenance of your ECM
coffee machine.
The information contained in this manual is necessary for the safe installation and
operation of your ECM coffee machine. It should be retained in a safe place for future
reference. Copies are available from your local ECM dealer.
The information contained in this manual relating to installation and operation is not a
substitute for safety instructions and technical data affixed to the machine and/or its
packaging.
The manual provides information that is current at the time of publication. The
information is subject to amendment or alteration without notice.
Your ECM machine should only be operated in accordance with instructions contained
in this manual and verbal instructions and training provided by an authorised ECM
dealer.
Installation and maintenance should only be carried out by technicians and service
providers authorised by ECM.
ECM accepts no liability for injury and damage to person, persons or property caused
by incorrect installation, misuse, and user negligence, neglect of the machine or any
other circumstances beyond its control.
User’s manual Giotto espresso coffee machine
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Instruction for use
This machine has been designed for the sole purpose of producing coffee, hot water and
steam for hot beverages.
All other uses are outside of the scope of this machine and, therefore, dangerous and
hazardous.
The machine has been designed from safe, accessible, durable components and
materials and manufactured to the highest standards for use only in home / domestic
environment.
The machine should not be exposed to elements such as sunlight, rain, snow, extreme
temperatures etc.
The machine must be operated by responsible adult persons who know the use of the
equipment and should not be used by children, minors or untrained persons.
To protect against electric shock do not immerse machine, cord and plugs in water or
other liquid and do never let machine’s internal parts get in touch with liquids.
The user should be fully conversant with safety operating procedures contained in the
manual and should follow the instructions and advice provided with.
To ensure maximum performance efficiency, it is essential that technical service and
maintenance is carried out exclusively by ECM authorised technicians.
It is the responsibility of the user to notify the manufacturer of any defects or damages
which may affect the safety of the original installation or future safe operation of the
machine.
The user must respect the safety regulations at the point of installation.
The user must check the surrounding area to ensure safe and hygienic use are
guaranteed.
The machine component’s manufacturers are responsible for the parts supplied by them.
The customer is responsible for the personal use of the equipment.
It is the responsibility of the user ensure that the location of the machine is hygienic,
and that its continued safe operation can be guaranteed.
When the machine is not being used for long periods of time, the hydraulic systems
should be drained completely and the machine stored in a temperature above freezing
(0°C or 32°F).
This will prevent the hydraulic system from freezing which could damage internal pipes
and boiler.
All spare parts fitted to the machine must be original ECM components.
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Description of external components
1 Steam valve handle. Turn left to open steam; turn right to shut.
2 Steam wand. Can become hot and cause burns. Caution!
3 Boiler pressure gauge .Boiler pressure should be around 1 Bar.
4 Machine’s on/off switch. Position “0” = off; position “1” = on.
5 Control lamp “Machine on” (when lightening)
6 Brewing head. It’s very hot and can cause burns! Caution!
7 Filter holder. Its metal parts can become hot and cause burns. Caution!
8 Brewing head’s (or group’s) progressive infusion piston. Unloads hot
water into drip tray once brewing process is terminated. Caution: its metal
parts can become very hot and cause serious burns. Attention to hot water
flow coming out beneath after brewing process is terminated!
9 Lever for brewing process control. Caution: its metal parts can become
very hot and cause burns!
10 Drip tray and grid.
11 Hot water wand. Can become very hot and cause serious burns. Caution!
12 Hot water handle. Turn left to open. Turn right to shut.
13 Cups frame.
14 Cups tray. Do never pour any liquid on this tray! It will filter inside the
equipment and can cause electrical shocks and serious injuries. Danger!
Fig. A
User’s manual Giotto espresso coffee machine
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Installation
All ECM machines are designed to ensure maximum possible user safety. It is,
however, an important responsibility of the user to observe the following safety codes to
further enhance safe installation and operation.
Always ensure that hazardous packing items such as plastic bags, styrofoam, nails,
etc. are properly disposed of to prevent accidental injury to children or other
persons.
If there is evidence of defect or damage to the machine an authorised ECM dealer or
technician should be notified immediately so that remedial action can be taken..
This machine is safe only when it has been correctly connected to an efficient
earthing/grounding system. This should conform to local safety standards and
legislation in force at the time of installation.
Installation of any ECM product should only be undertaken by duly authorised,
properly trained and qualified personnel
Dangerous or improper electrical connections are extremely hazardous and should
never occur.
Always check the integrity of the components elements of the machine.
Never fit defective or damaged spare parts. Always request replacement from ECM.
Before connecting the machine to electric supply, always check that capacity and
power rating at least equals the power requirement of the machine.
Protect the user by fitting a circuit breaker to electric supply feeding the machine.
Never attempt to run the machine with water that is harder than 7°F.
This equipment is to be installed to comply with the
applicable Federal, state, or local plumbing codes having
jurisdiction.
User’s manual Giotto espresso coffee machine
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Technical data
Brewing groups: 1
Hot steam wands: 1
Hot water wands: 1
Coffee portion control: Manual
Boiler water level control: Automatic
Voltage: Please see machines data plate
Frequency: Please see machines data plate
Wattage: 1300 W
Dimensions: Width 330 mm (13 inches)
Depth 425 mm (16.8 inches)
Height 350 mm (13.8 inches)
Weight: 23 kg (app. 29 lbs)
User’s manual Giotto espresso coffee machine
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Start up
Parts which can become hot and cause injuries. Caution!
Fig. A
Never touch the following parts. They are or can become hot and could
cause burns:
Fig. A Pos. 1 Metal parts of steam handle
2 Hot steam wand and spout
6 Coffee brewing group
7 Not insulated metal parts of filter holder
8 Infusion piston
9 Not insulated parts of lever
11 Hot water wand and spout
12 Not insulated metal parts of hot water handle
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We assume the machine is properly installed
Before starting using the machine, please control the following:
Fig. A
1. Lever (Fig. A-9) is completely down.
2. Steam handle (Fig. A-1) is closed.
3. Hot water handle (Fig. A-12) is closed.
4. On/off switch is on position “0” (=machine switched off)
5. Machine is unplugged.
6. Drip tray (Fig. A-10) and its grid are properly placed into the machine.
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Now please proceed as follows:
Fig. A
Fig. B
1. Remove the cover from the water reservoir Fig. B-2
2. Remove the water reservoir (Fig. B-2 and clean it carefully with food quality
cleaning products. It’s very important that the water reservoir is always clean!
Please repeat this operation every day and whenever necessary.
3. Fill the water tank with fresh drinking water to just over ¾ full.
4. Place the tank inside the machine taking care not to spill water.
User’s manual Giotto espresso coffee machine
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5. Put on the cover on top of the water reservoir.
6. Plug in the machine.
7. Turn the on/off switch (Fig. A-4) to the on position 1” and open the steam handle
(Fig. A-1). Boiler water fill starts (you will hear the pump’s noise).
8. When the boiler is properly filled with water, the pump will stop (=no more noise).
Now close the steam handle (Fig. A-1).
9. The heating up of the boiler water starts.
10. Wait till the boiler pressure gauge (Fig. A-3) reads approximately 1 bar.
11. Now open the steam handle (Fig. A-1) for 5 seconds to let out some steam. This
operation is very important as it removes possible vacuum inside the boiler which
will reflect in suction of milk inside the boiler itself once starting to steam milk.
Close the steam handle (Fig. A-1) again.
12. Wait until the boiler pressure gauge (Fig. A-3) reaches again 1 Bar.
13. Pull the lever (Fig. A-9) completely up.
14. Allow a cup of water to come out of the coffee brewing group (Fig. A-6).
15. Pull the lever (Fig. A-9) completely down (water will stop flowing).
Now the machine is ready for operation.
User’s manual Giotto espresso coffee machine
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Preparing two cups of espresso coffee
1. Use two cups filter handle (with 2 spouts)
2. Position the metal two cups filter basket firmly inside the filter holder
3. Pour 2 measuring spoons (app. 13-14 g) of ground espresso coffee into the filter
basket
4. Tamp the ground coffee gently using the tamper supplied with the machine
5. Tighten the filter holder firmly into the brewing head (Fig. A-6).
6. Pull the lever (Fig. A-9) completely upwards.
Hot coffee flows into the cups from the filter handle’s coffee spouts.
1. When the desired quantity of coffee has been dispensed, position the lever
(Fig. A-9) completely down to stop the coffee dispensing process.
For safety reasons and to avoid personal injury it’s extremely important that the lever
(Fig. A-9) is positioned completely down and not just to the position where the coffee
stops to flow out and the pump’s noise can’t be heard any more.
Never leave lever (Fig. A-9) in the position as shown here below:
8. Remove the filter holder (Fig. A-7) from the machine and empty used coffee
grounds.
NO!
DANGER !
User’s manual Giotto espresso coffee machine
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5. When enough foam is achieved, submerge nozzle (going sidewise) and keep it in
that position finishing heating milk until the pitcher is too warm to touch.
Please remember that milk should never be steamed over app. 76°C (168°F).
Milk steamed to over this temperature is scalded.
6. Close steam valve (fig. A-1) rapidly, then remove milk pitcher from steam wand.
7. Wipe the steam wand (Fig. A-2) immediately after using with a non abrasive
clean damp towel without touching the steam wand (Fig. A-2) directly with any
part of the body to avoid injury or damage due to the hot surface of steam wand
end nozzle. Use a towel that is designated for the steam wand only. Do not cross
contaminate kitchen towels by using the same towel for cleaning the steam wand
and i.e. kitchen tops.
Do not let the milk bake onto the steam wand.
Clogged wands and steam valves can be expensive to repair or to replace.
8. Burp your steam wand (Fig. A-2) immediately after using opening and closing
immediately after the steam valve (Fig. A-1). Caution: Hot steam will come
out of steam wand (Fig. A-2).
Burping the wand will remove the milk residue from the inside of the nozzle.
9. Finish espresso drinks with correct portions of milk and foam.
10. Clean steam pitcher and store for next drink.
Dispensing of hot water
1. Position the end nozzle of the hot water wand (Fig. A-11) inside a suitable
pitcher used for food only.
2. Open the hot water valve (Fig. A-12).
3, Hot water will be dispensed into the pitcher.
4. Close the hot water valve (Fig. A-12) when you’re done.
User’s manual Giotto espresso coffee machine
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How to disassemble/dismantle the machine
The machine has to be disassembled and dismantled by an authorized technician.
Disassembling of the machine:
Operations to be effected with machine in working conditions at operating temperature.
1. Place a recipient (with insulated grip) under the hot water wand (Fig. A-11).
2. Open the hot water valve (Fig. A-12) and let hot water flow in the recipient.
3. When no more hot water comes out, close the hot water valve (Fig.A-12).
4. Put on/off switch (Fig.A-4) to position “O” (machine off).
5. Unplug the machine from the electrical mains.
Operations to be effected with machine switched off and cooled down to room
temperature
1. Empty the fresh water reservoir and clean it carefully before replacing it back
into the machine.
2. Make sure that the lever (Fig. A-9) is completely down.
3. Store the machine in a safe, dry place.
User’s manual Giotto espresso coffee machine
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Proper Care and Maintenance
Simple, routine care of your espresso machine is your best defence against poor
quality shots, as well as preventing breakdowns or, even worse, personal injuries.
After each use:
1. Wipe the steam wand (Fig. A-2) immediately after using with a non abrasive
clean damp towel without touching it directly with any part of the body to avoid
injury or damage due to the hot surface of steam wand end nozzle.
Do not let the milk bake onto the steam wand.
Clogged wands and steam valves can be expensive to repair or to replace.
2. Burp your steam wand (Fig. A-2) immediately after using opening and closing
immediately after the steam valve (Fig. A-1). Caution: Hot steam will come
out of steam wand (Fig. A-2).
Burping the wand will remove the milk residue from the inside of the nozzle.
3. Knock used coffee grounds from filter holder and rinse. Re-use or store in
brewing head (group) to keep the filterholder warm. (Please remember to take
out filterholders when machine is not operating for some hours (i.e. at night).
Throughout the day:
1. Wipe the screens inside your group head with a damp clean towel to remove
excess grounds.
Before shutting down the machine (i.e. at night):
Caution: For the following operations the machine has to be switched off,
unplugged and completely cooled down
1. Clean showers, group gaskets and group flange with a clean brush (to be used
only for this purpose).
2. Wash metal filter baskets and filter handle in warm water adding a special
detergent product following the instruction’s of the specific product. It has to be
food quality and for this specific use with coffee machines.
3. Clean the drip tray (Fig. A-10) and grid with a non abrasive damp cloth.
Make sure to empty the drip tray (Fig. A-10) before it flows over.
4. Wipe down surface of machine with non-abrasive clean cloth. Do never use
aggressive cleaners or scouring powders! This operation has to be done when
necessary.
5. Remove the water reservoir (Fig. B-4) and clean it carefully with food quality
cleaning products. It’s very important that the water reservoir is always clean!
Please repeat this operation every day and whenever necessary.
User’s manual Giotto espresso coffee machine
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Espresso Glossary & recipes
Recipes and glossary are depending also on personal taste and innovative thinking!
Please use for the following properly ground and portioned espresso coffee. Please use
app. 6,5 to 7 grams for each shot. You should consider a brewing time of app. 25” for a
proper shot of espresso (or the part of espresso in a latté or other espresso based
beverage.
Espresso
25 cc (1 oz) served in a small pre-warmed espresso cup. Brewing time is around 25
seconds.
Cappuccino
125 cc (app. 5 oz.). Consists of 1 part espresso (1 oz.) and 4 parts of frothed milk (100
cc=4 oz).
Café Crème
125 cc (5 oz.) of coffee with “Crema” (=emulsion) on top. Use special Café Crème
blend (different from true espresso blend). Brewing time is approximately 15” versus
the app. 25” of an espresso.
Caffe Latte
One of the most popular beverages in the “new” espresso countries.
Combine i.e. for a typical Caffe Latte 50 cc (2 oz.) of espresso with 125 cc (5 oz.) of
steamed milk. Top with another 25 xx (1 oz.) of frothed milk.
Americano
A shot of espresso and hot water. Considered by some a kind a drip coffee substitute.
Caffe Mocha
1 part of chocolate syrup, 1 part of espresso, 5 parts of topped with a Caffé Latté.
Caffé Macchiato
1 part of espresso poured on top of 4 parts of steamed milk.
Espresso con Panna
1 shot of espresso topped with whipped cream.
Flavoured Latte
A Caffe Latté with 25 cc (1 oz.) of flavoured syrup (i.e. almond, hazelnut etc.)
User’s manual Giotto espresso coffee machine
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Subject to change without notice Page 23 of 25
Trouble Shooting
Problem Possible causes Solutions
Machine is switched on,
water reservoir is filled but
nothing happens (=pump
doesn’t work when lever
fig. A-9 is positioned
upwards and boiler doesn’t
heat up)
The water tank isn’t
positioned properly.
Position the reservoir
properly.
Machine is not plugged in. Plug machine in
Circuit breaker is open Verify circuit breaker is
closed
Nothing happens
On/off switch is turned
“off”.
Turn switch “on”.
Coffee grind is to fine
and/or coffee is tamped too
much
Use a coarser ground
coffee and reduce tamping
pressure
Group shower screen is
clogged
Clean the screen with a
clean damp towel or
contact your authorized
service rep. for
replacement of the screen
Group restrictor is clogged Contact your authorized
service rep.
No water / coffee from the
group or coffee pouring
slowly
Blind filter (special order
feature for some markets)
is in the filterholder
Remove the blind filter
Steam nozzle is clogged
with dried milk
Unscrew nozzle and clean.
Boiler pressure is too low Check pressure at
approximately 1 bar.
If pressure is low, check
on/off switch is “on”
Boiler is overfilled Contact your authorized
service rep.
Boiler is empty
Contact your authorized
service rep.
No steam from steam wand
Heating element defective Contact your authorized
service rep.
Boiler pressure is too low Check pressure at
approximately 1 bar.
If pressure is low, check
on/off switch is “on”
No water from hot water
nozzle
Boiler is overfilled Contact your authorized
service
Water leaking from
machine
Several causes. I.e. boiler
is overfilling.
Switch machine off and
unplug machine. Contact
your authorized service
User’s manual Giotto espresso coffee machine
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Subject to change without notice Page 24 of 25
Problem Possible causes Solutions
Pump is making loud noise Pump is running without
water
Switch machine off and
unplug machine and
contact your authorized
service rep
On/off switch is off Turn switch on Pump is not running
Pump is faulty Switch off and unplug
machine and contact your
authorized service rep
Water from water nozzle is
brown and smells bad
Milk in boiler Switch off and unplug
machine and contact your
authorized service rep
Low voltage at power
supply
Verify proper voltage to
machine
Heating element damaged Contact your authorized
service rep
Steam pressure is low to
recover
Hard water build up in
boiler
Contact your authorized
service rep.
Steam pressure is low
Verify boiler pressure is at
approximately 1 bar. If
pressure dropped during
steaming, allow pressure to
recover.
Steam nozzle partially
clogged
Remove and clean steam
nozzle
Steam flow from wand is
low
Milk in steam wand and/or
valve
Contact your authorized
service rep.
Shots pouring too fast Coffee grind too coarse Use finer coffee grind
Coffee is not fresh or not
freshly ground
Ensure your coffee is fresh
and freshly ground
Group and/or filterholders
and/or filter baskets and or
group showers/screens
need to be cleaned or
replaced
Please provide or contact
your authorized service
rep.
Coffee grind is incorrect Use properly ground coffee
Grindstones are dull
Contact your authorized
service rep.
Shots taste bad
Boiler pressure is to high
or to low
Contact your authorized
service rep.
Grind to coarse Please use properly ground
coffee
No “Crema” on espresso
(“Crema”= emulsion on
top of the espresso)
Coffee is not fresh Use fresh and freshly
ground coffee
Gasket need to be replaced Contact author. service rep Filterholder won’t fit in
group
Too much coffee in filter Use correct portion
User’s manual Giotto espresso coffee machine
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Subject to change without notice Page 25 of 25
(The following declaration is applicable for machines distributed in the European Community only)
Declaration of CE conformity
Manufacturer:
ECM s.p.a.
Viale delle Industrie 26
20090 Settala (Milano)
Italy
This is to confirm that the Giotto series of espresso machines has been manufactured
according to the following standards:
DIR. 89/336
EN 55014-1
EN 61000-3-2 (1995)
EN 61000-3-3 (1995)
EN 55014-2
DIR. 73/23
EN 60335-1
EN 60335-2-75
DIR. 89/392
EN 292/1
EN 292/2
19


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