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Section 4 Troubleshooting User Guide
Page 4 - 2 EchoStar International Corporation
© 2004 EchoStar International Corporation
All rights reserved
4. TIMER RELATED
CAUTION
The timer does not start or program your video cassette recorder
(VCR). You also have to set the timer of your VCR to the same time as
on the timer. Please refer to the user guide of your VCR how to make a
recording from an external receiver.
Problem Possible cause What to do?
1. I cannot set a timer
because I have no
EPG.
The selected
program supports no
EPG.
Press the MENU key.
Select User data -
Preferences -
Timers.
Program the timer
manually.
The time settings are
not correct.
Review the solutions
in to solve an EPG
problem.
2. I cannot find the
programmed
timers.
- Press the MENU key.
Select User data -
Preferences -
Timers.
Select the required
timer.
3. My VCR did not
record the program.
You did not set the
VCR itself.
Set your VCR itself
also.
The timer does not
start your VCR, it
only switches on the
receiver so that you
can record the
program.
5. REMOTE CONTROL UNIT (RCU) RELATED
6. INSTALLATION RELATED
Problem Possible cause What to do?
1. Receiver does not
respond to the
RCU.
Batteries are empty. Insert new batteries.
2. Receiver does
sometimes not
respond to the
RCU.
Direct sun light from
behind the receiver.
Close the sun blinds
or get closer to the
receiver.
You do not aim
sufficiently at the
receiver.
Aim at the receiver
display.
install a RCU
extender.
Batteries are almost
empty.
Insert new batteries.
Problem Possible cause What to do?
1. My television does
not receive any
signal from the
receiver.
You did not use a
correct SCART
cable.
Use only a full
featured SCART
cable that is correctly
shielded.
2. My television shows
black areas on the
left and right of the
screen.
You did not select the
correct aspect ratio
for your TV.
Press the MENU key.
Select User data -
Preferences - TV
system.
Select the correct
aspect ratio.
3. During (initial) setup
of the receiver, no
channels are found.
No signal is received. Make sure the
antenna is clean, in
good condition and
correctly aimed.
Contact your service
provider if your area
has sufficient signal.
18


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