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Dyson V10 Manual

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• The end cap should be in the open position as shown. Once in place, rotate the end
cap back into the closed position.
• Close the fastener by turning a quarter clockwise. Ensure that the fastener is fully
turned and the base plate and the brush bars are secure.
WASHING THE FILTER UNIT
Check and wash the filter unit, according to the instructions, to
maintain performance.
• Remove the filter unit by twisting anticlockwise to the open position. Gently pull
away from the appliance.
• Wash the inside of the filter unit first; hold it upright under the cold water tap and
agitate using a rotating motion.
• Wash the outside of the filter unit; fill the unit with cold water, place your hand over
the open end and shake gently.
• Repeat washing the inside and outside of the filter unit until the water runs clear.
• Gently tap the filter unit to remove any excess water and leave to dry with the filter
end down.
• Leave the filter unit to dry completely for a minimum of 24 hours.
• Check that the filter unit is completely dry.
• To refit, return the filter unit to the open position and twist clockwise until it clicks
into place.
The filter unit may require more frequent washing if vacuuming fine dust or using
mainly maximum suction.
Do not put the filter unit in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession) and the blockage indicator LED will illuminate.
• Leave to cool down before looking for blockages.
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is a
blockage. Please follow the instructions below to locate the blockage:
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Doing so could result in
personal injury.
• Leave to cool down before looking for blockages.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear
bin following the instructions in the 'Cleaning the clear bin' section and remove
the blockage.
• If you cannot clear an obstruction you may need to remove the brush bars, please
follow the instructions below:
– To remove the soft roller cleaner head brush bars, please refer to the 'Washing
the soft roller cleaner head brush bars' section. Remove the obstruction and
replace the brush bars as shown in the ‘Washing the soft roller cleaner head
brush bars’ section. Ensure that the fastener is fully turned and the base plate
and brush bars are secure before operating the appliance.
– To remove the brush bar from the direct drive cleaner head or mini motorised
tool, use a coin to unlock the fastener and slide the brush bars out of the cleaner
head. Remove the obstruction. Replace the brush bar and secure it by tightening
the fastener. Ensure it is fixed firmly before operating the appliance.
• This product has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3°C (37.4°F) for
storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C(140°F), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
www.dyson.com/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
• This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer where
the product was purchased. They can take this product for environmentally
safe recycling.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE.
After registering your 2year guarantee, your Dyson appliance will be covered for
parts and labour for 2years from the date of purchase, subject to the terms of the
guarantee. If you have any queries regarding your Dyson appliance, visit www.
dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general
tips and useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where/when you bought the appliance.
If your Dyson appliance needs a repair, call the Dyson Helpline so we can discuss
the available options. If your Dyson appliance is under guarantee, and the repair is
covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
The guarantee for this product is 2 years from the the date of purchase. Please
register your guarantee within 30 days of your purchase date. To help us ensure
that you receive prompt and efficient service, please register immediately after
purchase. Please keep the receipt showing the date of purchase.
There are three ways to do this:
• Online at www.dyson.com/register
• Telephone the Dyson Helpline on 08002980298 (UK) or 014757109 (ROI).
• Complete the enclosed form and post it to us.
By registering online or by phone you will:
• Protect your investment with a two year parts and labour guarantee
• Receive helpful tips on using your machine
• Get expert advice from the Dyson helpline
• Be the first to hear about our latest inventions
• Registering only takes a few minutes and all you need is your serial number.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if
it is found to be defective due to faulty materials, workmanship or function
within 2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• Where this appliance is sold outside of the EU, this guarantee will only be valid if the
appliance is used in the country in which it was sold.
• Where this appliance is sold within the EU, this guarantee will only be valid (i) if the
appliance is used in the country in which it was sold or (ii) if the appliance is used in
Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United
Kingdom and the same model as this appliance is sold at the same voltage rating in
the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect is
the result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in accordance
with the Dyson Operating Manual.
• Use of the appliance for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to look
for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact the
Dyson helpline.
SUMMARY OF COVER
• The guarantee becomes effective from the date of purchase (or the date of delivery
if this is later).
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