E N
US ING YOU R D YSO N APP LIA NC E
PL EA SE R E AD T HE ‘ IM POR TAN T SA FE T Y IN STR UC TI ON S’ IN TH IS DYS ON
OP ER ATI NG M A NU AL B EFO RE P ROC EE DIN G.
C AR RYI NG TH E AP PLI AN CE
• Car r y the ap plia nce by t he ma in han dle on t he bo dy.
• Do n ot pre ss th e cy clon e rele as e but ton o r sha ke the ap plia nce w hen c arr yi ng or th e
c yclo ne cou ld dis eng age, f all of f an d caus e injur y.
OP ER A TI ON
• Al way s ex ten d the c able f ully t o the r ed ta pe be fore u se.
• Plu g the a ppli ance i nto th e mai ns ele ct rici ty s upp ly.
• To swi tch ‘O N’ or ‘ OFF ’ pres s the p owe r but to n, loca ted a s sho wn.
• Af te r use: u nplu g, ret rac t the c able s afe ly, put th e app lianc e awa y.
• Sw itch ‘ OFF ’ the ap plia nce a nd unp lug b efo re:
– adjus tin g the s et tin g.
– ch angin g or us ing to ols.
– rem ovin g the h ose o r air way i nsp ec tion p ar ts.
C AR PE TS OR H A RD FLOO RS
• Th e bru sh ba r will al way s def ault t o ‘ON ’ (spin ning) e ach t ime yo u swi tch t he app lian ce
‘O N’ .
• To swi tch th e bru sh ba r of f (e.g. fo r hard fl oor s)
– sw itc h the ma chin e ‘ON ’
– pre ss t he br ush ba r ‘ON /OFF ’ but ton – t he br ush b ar wil l sto p spin ning .
• Th e bru sh ba r will au tom ati cally s top i f it be com es ob str uc ted . Se e ‘Br ush b ar –
cle ari ng ob str uc tion s’ .
• Be for e vacu umin g your fl oor ing, ru gs an d carp et s, che ck th e manu fa ctu rer ’ s
re comm end ed cl eani ng ins tr uct ion s.
• S ome ca rpe ts m ay fu zz if a r otat ing br ush b ar is us ed w hen va cuum ing. I f this h app ens,
we re com men d vacu umin g in ‘har d floor ’ mo de an d cons ulti ng wi th the fl oor ing
ma nufa ct urer.
• Th e bru sh ba r on the a ppli anc e may d amag e som e car pet t yp es . If you a re uns ure, tu rn
of f th e bru sh bar.
LOOK IN G AF TE R Y O UR DYSON A PPLI A NCE
• Do n ot car r y out an y main tena nce o r rep air wor k oth er th an tha t sho wn in th is Dy son
Op era ting M anu al, or ad vis ed by t he Dy son H elp line.
• On ly use p ar ts re com men ded b y Dys on. I f you do n ot thi s coul d inval idat e
you r guar ant ee.
• St ore th e app lian ce ind oor s. Do n ot use o r sto re it b elow 0 ° C (32° F ). Ensu re th e
ap plian ce is a t room t emp erat ure b efo re op erat ing.
• Cle an th e app lianc e onl y wit h a dry c lot h. Do no t use an y lubr ican ts, c lean ing ag ent s,
po lish es or ai r fre she ner s on any p ar t of the a ppli anc e.
• If u sed i n a gara ge, car e sho uld be t aken t o wip e the b ase pl ate a nd wh eel s wit h a
dr y clo th af te r vacu umin g to cle an of f any s and, di rt, o r peb bles w hic h coul d dama ge
de lica te flo ors.
V ACU UMI NG - C AUT ION
• Do n ot use w ith out t he cle ar bi n and fil ter in p lac e.
• Fin e dus t suc h as pla st er dus t or fl our sh ould o nly b e vacu ume d in ver y sm all am ount s.
• Do n ot use t he ap plia nce to p ick up s har p hard o bje ct s, sma ll toys , pins, p ape r clip s,
et c. Th ey ma y dama ge th e app lian ce.
• Wh en va cuum ing, ce rt ain ca rpe ts m ay ge nera te sm all s tati c cha rges i n the cl ear b in or
wan d. Th ese a re har mle ss and a re not a sso cia ted w ith th e mai ns ele ct rici ty s upp ly. T o
min imis e any ef fe ct f rom th is, do n ot put y our h and or i nser t an y obje ct i nto th e cle ar
bin u nle ss you h ave fi rst e mpt ied i t and ri nse d it ou t with c old wa ter (s ee ‘C lean ing th e
cle ar bi n’).
• Do n ot wor k wit h the ap plia nce a bove yo u on th e st airs .
• Do n ot pu t the ap plia nce o n chair s, tab les, e tc.
• Be for e vacu umin g highl y pol ishe d floo rs, su ch as w ood o r lino, fir st ch eck t hat t he
un der side o f the flo or to ol and i ts br ush es ar e fre e from f orei gn obj ec ts th at co uld
ca use ma rki ng.
• Do n ot pus h hard w ith t he flo or to ol whe n vac uumin g, as th is may c aus e dam age.
• Do n ot le ave th e cle ane r hea d in one p lac e on del icat e floo rs.
• On w axe d floo rs th e movem ent o f the c lean er he ad ma y cre ate a n unev en lus tre . If thi s
ha ppe ns, wip e wi th a dam p clot h, poli sh th e area w ith w ax, an d wai t for it t o dr y .
E MP T YI NG T HE CL E AR B IN
• Em pt y as soo n as th e dir t rea che s the l evel o f the M A X ma rk – do n ot ove rfi ll.
• Sw itch ‘ OFF ’ and un plug b ef ore em pt ying t he cl ear b in.
• To remo ve the c ycl one an d cle ar bin u nit, pu sh th e rele ase b ut ton a t the b ack of t he
car r ying h and le, as sh own.
• To rele ase t he dir t, pr ess t he bu tt on on th e fron t of th e cle ar bin.
• To minim ise du st/alle rge n con tac t whe n emp ty ing, e ncas e the c lea r bin tig htl y in a
pl ast ic ba g and em pt y .
• Re move t he cle ar bin c are full y .
• S eal th e ba g tigh tly, disp ose a s nor mal.
The B rit ish A llerg y Fou nda tion i s a UK na tion al ch arit y wi th th e aim of im prov ing
aw aren ess , preve nti on and t rea tme nt of all ergi es. T he B riti sh Al lerg y Foun dat ion S eal
of A ppro val is a U K regi st ered t rad emar k.
CL E AN ING T HE C LE AR B IN
• Re move c ycl one an d cle ar bin (i nst ruc ti ons ab ove).
• S epa rate t he c yclo ne uni t from t he cl ear bi n (ins tru ct ions a bove).
• Cle an th e cle ar bin w ith c old wa ter o nly.
• En sure t he cle ar bi n is com plet ely d ry b efo re rep laci ng.
• Do n ot use d ete rge nts, p olis hes o r air f resh ene rs to c lean t he cl ear bi n.
• Do n ot pu t clea r bin in a d ishwa she r .
• Do n ot imm ers e the w hol e cyc lone i n wate r or po ur wa ter in to it.
• Cle an th e cy clon e shro ud wit h a clo th or dr y br ush t o remo ve lint a nd dus t.
WASH IN G Y O UR FI L T ER
DO T HI S EV ER Y 6 MON TH S
• Sw itch ‘ OFF ’ and un plug b ef ore re movi ng the fi lte r .
• En sure t hat t he was hab le filt er is co mpl etel y dr y bef ore re fit tin g into t he
vac uum cl ean er.
• It i s impo rt ant to c hec k your fi lte r regu lar ly and w ash a t leas t eve r y 6 mont hs ac cord ing
to in str uc tion s, to ma inta in pe rf orm ance .
• Th e filte r may r equ ire mo re fre que nt was hing i f vacu umin g fine du st.
• Do n ot use d ete rge nts t o cle an the fi lte r .
• Do n ot pu t the fil ter in a d ishw ash er , was hing m ach ine, tu mbl e dry er , ove n, mic rowav e
or n ear a n aked fl ame.
IM PO RTA NT: Af ter w ashin g ple ase l eav e at le ast 24 h our s to dr y com ple tely
be for e refit ti ng.
LOOK IN G FOR B LOCK AGE S
• Sw itch ‘ OFF ’ and un plug b ef ore lo okin g for b lock age s. Fail ure to d o so co uld re sult i n
pe rso nal in jur y .
• Be ware o f sha rp obj ec ts wh en ch eck ing fo r blo ckag es.
• Re fit all p ar ts s ecur ely b efo re usin g.
• Cle ari ng blo ckag es is n ot cov ered b y your g uara nte e.
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CL E AR ING B LOC K AGE S – THE R M A L CU T - OU T
• Th is app lian ce is fit te d wit h an au toma tic ally re se tti ng th erm al cut -ou t.
• La rge it ems m ay bl ock th e too ls or wa nd inl et. If a ny par t b ecom es bl ocke d the
ap plian ce ma y over hea t and a utom ati call y cut- out.
• Sw itch ‘ OFF ’ and un plug . Lea ve to c ool do wn fo r 1 -2 hou rs be for e che ckin g filte r or
fo r bloc kage s.
• Cle ar any b loc kage b efo re res ta rt ing.
B RUSH B AR – C LE A RI NG OB ST RUC TI ONS
• If y our br ush b ar is ob st ruc te d, it may s hut o ff. I f this h app ens yo u will n eed t o rem ove
th e bru sh bar a s sho wn.
• Sw itch ‘ OFF ’ and un plug b ef ore pro ce edin g. Fail ure to d o so cou ld re sult i n per son al
inj ur y .
• Cle ari ng br ush b ar obs tr uct ion s is not c overe d by you r gua rant ee.
DI SPO SA L INF OR M A TI ON
Dys on produc ts are mad e from high grade rec yclable material s. Plea se dispo se of this
produc t resp onsibly and rec ycle where possible
E N
GUA R A NT EE T ER M S AN D CON DIT ION S
DYSON CU STOM ER C AR E
TH AN K YOU FO R CH OOS IN G TO BU Y A D YS ON A PP LIA NC E.
Af te r reg ist erin g you r 5 year g uara nte e, your D ys on app lian ce wil l be cov ere d for p ar ts
an d labo ur fo r 5 year s fro m the da te of p urch ase, s ubje ct t o the te rms o f
th e guar ante e.
If y ou hav e any qu es tion s abou t you r Dy son ap plia nce, ca ll the D ys on He lpli ne wit h
you r ser ial nu mbe r and de tai ls of wh ere/ whe n you b ough t the a ppli ance .
Mo st q ues tio ns can b e sol ved ov er the p hon e by one o f our t raine d Dy son
He lplin e st af f.
Al ter nat ivel y , vi sit w w w.dys on.co.u k/su ppo rt f or onl ine he lp, ge nera l tips a nd use ful
inf orm ati on abo ut D yso n.
If y our D yso n appl ianc e nee ds a se r vice, c all th e Dy son H elpl ine so w e can di scus s
th e avail abl e opti ons . If you r Dy son ap plia nce is u nde r guar ante e, and t he re pair i s
cov ere d, it will b e rep aire d at no c ost.
Your se rial n umb er can b e fou nd on yo ur ra ting p lat e whic h is und ern eat h the
cle ar bi n.
PLE A SE R EG IST ER A S A D YSO N V ACUU M OWN ER
To help u s ens ure you r ece ive pr ompt a nd ef fic ien t ser vic e, ple ase r egis te r as a Dy son
ap plian ce ow ner. The re are t hre e way s to do th is:
• On line a t ww w.dy son. com/re gis ter
• Tele phon e the D ys on He lplin e.
• Th is will c onfi rm own ers hip of y our D yso n appl ianc e in th e even t of an ins uran ce lo ss,
an d enab le us to c ont act y ou if ne ce ssa ry.
LI MIT ED 5 Y E AR G UAR AN TE E
TER M S A ND CONDI TION S OF THE D YS ON 5 YE AR LI MITE D G UAR AN TEE.
WH AT IS COVE RE D
• Th e rep air or re pla cem ent of y our D yso n app lianc e (at D yso n’ s d isc reti on) if it i s foun d
to b e def ec tive d ue to f ault y ma ter ials, w ork man ship or f unc ti on wit hin 5 ye ars o f
pu rcha se or de live r y (if any p ar t is no lo nge r avai labl e or ou t of man ufa ct ure D yso n will
rep lac e it wi th a fu nct iona l rep lace men t par t).
• Us e of the D ys on ap plian ce in co unt ry o f purc has e only.
WH AT IS NOT COVE RE D
Dy son d oes n ot gu aran tee t he rep air or r epl acem ent o f a prod uc t as a res ult of :
• Ac cide nta l dama ge, fa ult s cau sed by n egl igen t use o r care, m isus e, neg lec t, care les s
op era tion o r hand ling of t he ap plia nce w hich is n ot in ac cor danc e wit h the D yso n
Op era ting M anu al.
• Us e of the a ppli anc e for an yt hing o ther t han n orm al dom es tic ho use hold p urp ose s.
• Us e of par t s not as se mble d or in sta lled i n acco rdan ce wi th th e ins tru cti ons of D ys on.
• Us e of par t s and a cces sor ies w hich a re not g enu ine D yso n comp one nts .
• Fau lt y ins tall atio n (exc ept w here i nst alle d by Dy son).
• Re pair s or alt era tion s car rie d out by p ar tie s othe r tha n Dy son or i ts au tho rise d ag ent s.
• Bl ocka ges – p lea se re fer to t he D yso n Ope rati ng M anual f or de tail s of how t o look f or
an d clea r blo ckag es.
• No rma l wear a nd te ar (e.g. f use, e tc).
If y ou are in a ny dou bt as to w ha t is cove red by y our gu aran tee, p lea se co ntac t D yso n.
SU M M ARY O F COVE R
• Th e guar ante e be com es ef fe ct ive a t the da te of p urch ase (o r the da te of d eliv er y if thi s
is la ter ).
• You mus t prov ide p roof of ( bot h the or igin al and a ny sub seq uen t) del iver y/purc has e
be for e any wor k can b e car rie d out on y our D yso n app lianc e. Wi tho ut thi s proo f, any
wor k car rie d out w ill be c harg eab le. Ke ep yo ur rec eipt o r deli ver y no te.
• Al l work w ill be c arr ied o ut by D yso n or it s aut hori sed a gen ts.
• An y par ts w hich a re rep lac ed wi ll be come t he pro per t y of D yso n.
• Th e rep air or re pla cem ent of y our D yso n app lianc e und er gu aran tee w ill not e xt end t he
pe rio d of gua rant ee.
• Th e guar ante e prov ide s ben efi ts wh ich are a ddi tion al to an d do not a f fec t you r
st atu tor y ri ght s as a con sum er .
A BOU T Y O UR PR IVACY
• Your inf orm ati on will b e hel d by Dy son L imit ed an d its a gen ts fo r prom otio nal,
ma rket ing an d ser vi cing p urp ose s.
• If y our pe rso nal d etai ls cha nge, i f you ch ange y our mi nd abo ut an y of your m arke tin g
pre fe renc es or i f you ha ve any q uer ies ab out h ow we us e your i nfo rma tion, p lea se
co ntac t D yson L imit ed.
• For m ore in for mat ion on h ow we pr ote ct yo ur pri vac y , pl eas e see o ur pr ivac y po lic y on
th e Dys on we bsit e.
DYSON CO NTA C T DE T A IL SF
Webs ite: w w w.dys on.c om/sup por t
UK :
Dy son H elp line: 0 80 0 298 0 298
Op en 7 am –10pm. 7 d ay s a wee k.
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