EN
US IN G Y O UR DYSON A PP LIA N CE
PL E AS E RE A D TH E ‘I MP OR TAN T SA FE T Y I NS TR UC TI ON S’ IN T HI S DYSO N
OPER A TING MA NUAL BEFORE PROCEEDING.
CARR YING THE APPLI ANCE
• Car r y the a ppl ianc e by th e mai n han dle on t he b ody.
• Do n ot pr ess t he c ycl one re le ase b ut to n or sh ake th e app lian ce wh en ca rr yi ng or t he
c yclo ne co uld di sen ga ge, fa ll of f an d caus e inju r y.
OPER A TION
• Al way s ex te nd th e cab le f ully t o the r ed ta pe b efo re us e.
• Plu g th e appl ian ce int o the m ain s ele ct ric it y sup ply.
• To swi tch ‘O N’ o r ‘OF F’ pr ess t he p ower b ut to n, loc ate d as s how n.
• Af t er us e: unp lug, re tra ct t he ca ble s afe ly, put t he ap plia nce a wa y .
• Sw itc h ‘OF F’ th e app lian ce an d unp lug b efo re:
– adj usting the setting.
– ch angi ng or u sing t ool s.
– rem ovi ng th e hos e or air w ay in spe c tion p ar ts .
LOOK IN G A FT ER YOU R D YSO N AP PLI AN CE
• Do n ot ca rr y ou t any ma inte nan ce o r rep air wo rk ot her t han t hat s how n in thi s Dy son
Operating Manua l, or advised by the D yson Helpline.
• On ly us e par t s rec omm end ed by D ys on. I f you d o not t his co uld in vali dat e your
guarantee.
• St ore t he ap plia nce i ndo ors . Do no t use o r st ore it b el ow 0 °C (32 ° F ). Ensu re th e
ap plia nce i s at roo m tem pe rat ure b efo re op era tin g.
• Cle an t he ap plia nce o nly w ith a dr y c lot h. Do no t use a ny lub ric ant s, cl ean ing ag en ts,
po lish es o r air fr esh ene rs o n any pa r t of th e appl ian ce.
• If u sed i n a gar age, a lwa ys wi pe th e ba se pl ate a nd ba ll wit h a dr y clo th af t er
vac uum ing to c lea n of f any s and, di rt, o r pe bble s th at co uld d ama ge de lica te fl oor s.
V ACUU MI NG - C AUT IO N
• Do n ot us e wit hou t the c le ar bin a nd filt er in p lac e.
• Fin e dus t su ch as p las te r dus t or flo ur sh oul d only b e va cuum ed in v er y sm all am oun ts.
• Do n ot us e the a ppli anc e to pi ck up sh arp h ard o bje ct s, sm all to ys, pi ns, p ape r clip s,
et c. Th ey ma y dam ag e the a ppli anc e.
• Wh en va cuu ming, c er ta in car pe ts m ay ge ner ate s mal l sta tic c har ges i n the c lea r bin or
wan d. Th es e are ha rml es s and ar e not a sso cia ted w it h the m ains e le ct rici t y supp ly. To
min imis e any ef f ec t fro m thi s, do no t put y our h and o r ins er t any o bje ct in to th e cle ar
bin u nle ss yo u hav e firs t em pti ed it a nd ri nse d it ou t wi th col d wat er (s ee ‘Cl ean ing t he
cl ea r bi n’).
• Do n ot wor k wi th th e app lian ce ab ove yo u on th e st airs .
• Do n ot pu t the a ppl ianc e on ch air s, tab les, e tc .
• Be fo re vac uumi ng hig hly p olis he d floo rs, s uch a s woo d or lin o, firs t che ck t hat t he
un der sid e of th e floo r too l and i ts br ush es ar e fre e fro m for eig n obje c ts th at co uld
cause marking.
• Do n ot pu sh ha rd wit h th e floo r too l whe n vac uumi ng, as t his ma y ca use d ama ge.
• Do n ot le ave t he cl ean er he ad i n one p lac e on de lica te flo or s.
• On w axe d flo ors t he mov eme nt of t he cl ean er h ead m ay cr ea te an un eve n lus tre . If th is
ha ppe ns, w ipe w ith a d amp cl oth, p oli sh th e are a wit h wax , and w ait fo r it to d ry.
E MP T Y IN G TH E CLE A R B IN
• Em pt y as so on as t he di rt r eac he s the l evel o f the M A X mar k – do n ot ove rfi ll.
• Sw itc h ‘OF F’ an d unpl ug b efo re emp t yin g the c lea r bin.
• To remo ve the c yc lon e and c lea r bin un it, pus h th e rele as e but to n at th e ba ck of t he
car r yin g han dle, a s sho wn.
• To rele as e the di r t, pres s th e red b in rel eas e bu tt on.
• To minim ise du st / a lle rge n cont ac t wh en em pt yin g, en cas e the c lea r bin t ight ly in a
pl ast ic ba g and e mpt y.
• Re move t he cl ear b in ca ref ully.
• S eal t he ba g tig htl y , d isp ose a s nor mal .
• Th e Br itis h All erg y Fou nda tio n is a UK n at iona l cha rit y wi th th e aim o f impr ovin g
aw aren es s, pre ven tion a nd tr ea tme nt of al ler gies . Th e Bri tis h All erg y Fou nda tio n Se al
of A ppr oval is a U K re gis ter ed t rade mar k.
CL E AN IN G TH E CLE A R B IN
• Re move c yc lon e and cl ear b in (in st ruc ti ons a bove).
• Pre ss t he sm all si lve r but to n on th e ba ck of th e cle ar bi n and s epa rat e the c yc lon e unit
fro m the c le ar bin .
• Cle an t he cl ear b in wit h col d wat er on ly.
• En sure t he cl ear b in is co mpl et ely dr y b ef ore re pla cing .
• Do n ot us e det erg ent s, po lis hes o r air f res hen ers t o cle an th e cle ar bi n.
• Do n ot pu t cle ar bi n in a dis hwas her.
• Do n ot imm er se th e who le c ycl one in w ate r or p our wa te r into i t.
• Cle an t he c yclo ne sh rou d wit h a clot h or dr y b rus h to rem ove li nt an d dus t.
W ASHING Y OUR FIL TE RS
DO T HI S E VE RY MO NT H
• Sw itc h ‘OF F’ an d unpl ug b efo re rem ovi ng th e filt ers .
• En sure t hat t he wa sha ble fi lte rs ar e com ple tel y dr y be fore r efi tt ing i nto th e vac uum
cleaner .
• Ch eck y our fil ter s re gula rly. Un der n orm al us e, was h you r filt ers e ver y mo nth a cco rdin g
to instructions, t o maintai n performance.
• Th e filt ers m ay re qui re mor e fre qu ent wa shi ng if va cuu ming fi ne du st.
• Do n ot us e det erg ent s to cl ea n the fil te rs.
• Do n ot pu t the fi lte rs in a d ishw ash er , wa shin g mac hin e, tum ble dr y er , o ven, m icrow ave
or n ear a n aked fl am e.
IMPORTANT: A f ter w ash ing pl ea se le ave a t le ast 24 h our s to dr y co mpl ete ly b efo re
refit ting.
LOO K IN G F O R B LOC K AGE S
• Sw itc h ‘OF F’ an d unpl ug b efo re loo kin g for b loc kag es. D o not o pe rate t he wa nd
rel ea se ca tch . Failu re to d o so co uld re sul t in pe rso nal i njur y.
• Be war e of sh arp o bje ct s wh en ch eck ing f or bl ocka ges .
• Re fit al l par t s sec ure ly be for e usin g.
• Cle ar ing bl ock age s is no t cove red b y your g uara nte e.
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CL E AR IN G B LOCK AGE S – THE R M A L CUT-O UT
• La rge i tem s may b loc k the t ool s or wan d inl et. If t his h app ens , do not o pe rat e the w and
rel ea se ca tch . Swi tch ‘O FF ’ and un plu g, the n rem ove bl ock age.
• Th is app lian ce is fi t ted w ith a n aut oma tic ally r es et tin g the rma l cut -ou t. If a ny par t
be com es b loc ked th e app lia nce m ay ove rh eat a nd au tom ati call y cut -ou t.
• Sw itc h ‘OF F’ an d unpl ug. L ea ve to co ol do wn fo r 1- 2 hou rs b efo re ch eck ing fi lte r or fo r
blockages.
• Cle ar an y blo ckag e be for e res tar t ing.
B RUS H BA R – CL E AR IN G OB ST RUC TI ON S
• If y our br us h bar i s obs tr uc ted, i t may s hut o f f. If thi s hap pe ns you w ill n eed t o rem ove
th e bru sh ba r as sh own .
• Sw itc h ‘OF F’ an d unpl ug b efo re pro ce edin g. Fa ilure t o do so c oul d res ult in p er son al
in j ur y.
• Re move t he br ush b ar by u sin g a coin t o tur n the f as ten er m arke d wit h a pa dlo ck unt il
it cl ick s.
• Be war e of sh arp o bje ct s wh en cle ar ing ob st ru cti ons .
• Re pla ce th e bru sh b ar and s ec ure it b y tigh ten ing t he fa st ene r unt il it cl ick s. En sure i t is
fixed firmly before operating .
• Cle ar ing br us h bar o bs tru ct ion s is not c over ed by y our gu ara nte e.
B RUS H BA R – TRO UB LE SHO OTIN G
If t he br ush b ar ha s st opp ed s pinn ing, f ollo w the i nst ru ct ions a bov e on cle ar ing
ob str uc tio ns. A lt ern at ivel y , co nta ct a D ys on ex pe rt o n the D ys on H elpl ine o r visi t the
websi te.
DISPOSAL INFORM A TION
Dy so n pro duc ts a re ma de fro m hig h grad e rec yc lab le ma ter ials . Ple as e dis pos e of thi s
pro duc t re spo nsi bly a nd re cy cle w her e pos sib le.
EN
GUAR ANTEE TER MS AND C ONDITIONS
DYSON CU STOM ER C A RE
TH A NK YOU F OR C HO OSI N G TO BU Y A DYSO N AP PLI A NC E.
Af t er re gis ter ing y our 5 y ear g uara nte e, you r Dy son a ppli anc e will b e cov ere d for p ar ts
an d lab our fo r 5 ye ars f rom th e da te of p urch ase, s ubj ec t to th e ter ms of
the guarantee.
If y ou ha ve any q ues ti ons ab ou t your D y son ap pli anc e, call t he D yso n He lplin e wi th
your serial nu mber and details of where /when you bought the appl iance.
Mo st q ues ti ons c an be s olv ed ove r the p hon e by on e of ou r trai ned D y son
He lpli ne s taf f.
Alternatively , visit w ww. dyson.co .uk/ support for onl ine hel p, general tips and useful
information about Dyson.
If y our D ys on app lia nce n ee ds a se r vice , call t he D yso n He lplin e so we c an di scus s
th e avai lab le op tion s. If y our D ys on ap plia nce i s und er gu aran te e, and t he re pair i s
cov ere d, it wi ll be re pai red a t no co st.
Your se ria l numb er c an be f oun d on yo ur rat ing p lat e whi ch is un der ne ath t he
clear bin.
PLE A SE R EG IS TE R A S A D Y SON A PPL IA NC E OWN ER
To help u s ens ure yo u rec eiv e prom pt an d ef fic ien t ser v ice, p lea se re gis te r as a D yso n
ap plia nce ow ne r . T he re are t hre e way s to do t his:
• Online at ww w.dyson.com/register
• T elephone the D yson Helpline.
• M ail Co mpl ete t he en clo sed f or m and p ost i t to us .
• Th is wil l con firm ow ne rsh ip of yo ur D yso n app lian ce in t he eve nt of a n ins uran ce lo ss,
an d enab le us t o con tac t yo u if ne ces sa ry.
LI MI TE D 5 YE A R GUA R AN TE E
TE R M S AN D CO ND IT IO NS O F TH E DYSO N 5 YE A R LI MI TE D
GU AR ANTEE .
WH AT IS COVE R ED
• Th e rep air o r repl ace me nt of yo ur D yso n app lian ce (a t Dy son’s disc ret ion) i f it is fo und
to b e def ec ti ve due t o fau lt y ma ter ials , wor kma nsh ip or f unc tio n wit hin 5 ye ar s of
pu rcha se or d eli ver y (i f any pa r t is no lo ng er ava ila ble or o ut of m anu fa ct ure D ys on wil l
replace it with a functional replacement part).
• Us e of th e Dy son a ppli anc e in co untr y o f purc has e onl y.
WH AT IS NOT COV ER ED
Dy so n doe s not g uar ante e th e rep air or r epl ace me nt of a pr odu ct a s a res ult of :
• Ac cid ent al dam ag e, fau lts c aus ed by n eg lige nt us e or ca re, mis use, n egl ec t, car ele ss
op era tio n or han dlin g of th e app lian ce w hich i s not in a cco rda nce w ith t he D yso n
Operating Manua l.
• Us e of th e app lian ce fo r any th ing ot her t han n orm al do me sti c hou seh old p urp os es.
• Us e of pa rt s no t ass emb le d or ins ta lled i n acc ord anc e wit h the i nst ru ct ions o f Dy son .
• Us e of pa rt s an d acc es sor ies w hich a re no t gen uine D ys on co mpo ne nts .
• Fau lt y ins ta llat ion (e xce pt wh ere i ns tall ed by D ys on).
• Re pair s or al ter ati ons c arr ied o ut by p ar tie s ot her t han D ys on or i ts au tho ris ed a gen ts .
• Bl ocka ge s – ple ase r ef er to th e Dy so n Ope rat ing M anu al fo r de tail s of how t o loo k for
and clear blockages.
• No rma l wea r and t ear (e .g. fu se, et c).
If y ou are i n any do ubt a s to wh at is c over ed by y our gu ara nte e, ple as e cont ac t Dy so n.
SU M M A RY OF COV ER
• Th e gua rant ee b eco me s ef fe ct ive a t the d ate o f pur cha se (or t he da te of d eliv er y if t his
is l ate r).
• You mus t prov ide p roo f of (b oth th e or igin al and a ny su bse que nt) d eliv er y/purc has e
be for e any wo rk ca n be ca rr ied o ut on y our D ys on app lia nce. W it hou t thi s proo f, any
wor k car rie d ou t will b e ch arge abl e. Ke ep yo ur re cei pt or d eliv er y not e.
• Al l wor k will b e car rie d ou t by Dy so n or it s aut hor ise d ag ent s.
• An y par t s whi ch are r epl ace d wil l be com e the p rop er t y of Dy so n.
• Th e rep air o r repl ace me nt of yo ur D yso n app lian ce un de r guar ant ee wi ll not e x ten d the
period of guarantee.
• Th e gua rant ee p rovi des b en efit s wh ich ar e add itio nal t o and d o not a ff ec t you r
st at uto ry r igh ts a s a cons ume r .
A BOU T Y OU R PR IVA C Y
• Your inf orm at ion w ill be h eld b y Dy son L imit ed a nd it s age nt s for p romo tio nal,
marketing and servicing purposes.
• If y our p ers ona l det ails c han ge, if y ou ch ang e your m ind ab ou t any of y our m arke tin g
pre fe ren ces o r if yo u hav e any qu eri es ab ou t how we u se yo ur inf orm at ion, pl ea se
co nta ct D ys on Li mite d.
• For m ore i nfo rma tio n on ho w we pro tec t yo ur pr ivac y, ple ase s ee o ur pr ivac y p olic y on
th e Dy son w ebs ite.
D YSON C ONTA CT DET AILSF
Website : ww w .dyson.com/ suppor t
UK:
Dy so n Hel plin e: 08 0 0 298 029 8
Op en 7 am –10pm . 7 day s a we ek.
Email : askdyson@dyson.co .uk
Ad dre ss: D ys on Lim ite d, Tetb ur y Hill, M alm es bur y, Wil tsh ire S N1 6 0 RP E ngl and.
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