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Dyson Ball Manual

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Looking for blockages
• Switch ‘OFF’ and unplug before looking for blockages. Failure to do
so could result in personal injury.
• Leave to cool down for 1-2 hours before checking the filters or
for blockages.
• Clear any blockage before restarting.
• Look for blockages in the wand, airways and cleaner head.
• To release the hose from the appliance, you will need to remove
the wand.
• To release the wand, open the cap and slide the wand straight up
until the wand and handle release from the top of the appliance.
• Press the silver release button in the connecting collar and remove
the wand from the hose.
• Remove the clear bin and cyclone unit. Then release the hose from
the appliance by pressing the red tab on the base of the hose –you
can see it from the front of the appliance.
• Check for blockages in the hose.
• Beware of sharp objects when checking for blockages.
• To refit the hose, align the guides on the base of the hose with the
channels in the neck of the airway. Ensure the red tab faces the front
of the appliance. Push the hose on. It will click into place. To refit the
wand follow the instructions above in the ‘Assembly’ section.
• To look for blockages in the front airway between the ball and the
cleaner head you will need to remove the cleaner head: see ‘Cleaner
head maintenance’ section on how to do this.
• To look for blockages in the rear airway between the ball and the
cleaner head you will need to release the hose. Hold and slide
the red cuff out. Check thoroughly for blockages and slot back
into place.
• To look for blockages behind the clear bin you will need to remove
the plastic access cover:
– Recline the machine and remove the outer cover of the ball.
– Remove the crosshead screw and unhook the plastic access cover
(see 'Looking for blockages' illustrations).
– Remove the blockage.
• To replace the plastic access cover:
– Hook it back into the plastic slot, then push it towards the filter
ball. Fasten the crosshead screw back into position and replace
the outer cover of the ball.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
Brush bar – clearing obstructions
• If your brush bar is obstructed, it may shut ‘OFF’. If this happens, you
will need to remove the blockage.
• Switch ‘OFF’ and unplug before proceeding. Failure to do so could
result in personal injury.
• Beware of sharp objects when clearing obstructions.
• Clearing brush bar obstructions is not covered by your guarantee.
Cleaner head maintenance
• Switch ‘OFF’ and unplug before proceeding. Failure to do so could
result in personal injury.
• Lay the appliance on its front.
• There is a red latch on the connection between the ball and cleaner
head. Slide it towards the ball, supporting the appliance as you
do so.
• Pull the cleaner head up from the appliance. Use a constant,
firm pressure.
• Beware of sharp objects when clearing obstructions.
• There is a silver button on the back of the cleaner head. Press it
down and rotate the end cap to the open position and place it aside.
Gently slide the cylindrical brush bar out from the cleaner head.
• Remove any debris such as hair from the brush bar.
• Slide the brush bar back into the cleaner head. Place the end cap
back on at a 45° angle and twist upwards.
• Lay the appliance on its back.
• Attach the cleaner head by sliding it on to the connections on
the lower front part of the ball. Ensure the electrical plug on the
cleaner head fits into the twin–block connection on the body of the
appliance, which is directly above the airway. Push firmly: the cleaner
head will click into place.
Disposal information
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
• This marking indicates that this product should not be disposed
with other household wastes throughout the EU. To prevent possible
harm to the environment or human health from uncontrolled waste
disposal, recycle it responsibly to promote the sustainable reuse of
material resources. To return your used device, please use the return
and collection systems or contact the retailer where the product
was purchased. They can take this product for environmentally
safe recycling.
Online support
• For online help, general tips, videos and useful information
about Dyson.
UK: www.dyson.co.uk/support
ROI: www.dyson.ie/support
Compatibility with previous Dyson tools and accessories
• Your new machine comes with the latest Dyson technology. As such it
is equipped with the latest Quick release catches that allow quick and
easy tool or accessory changes. However, this makes it incompatible
with previous generations of Dyson products.
• An adaptor which makes your new machine compatible with older
Dyson tools and accessories is available by contacting your local
Dyson Helpline (see ‘Dyson Customer Care’ section for contact
details).
Guarantee terms and conditions
Dyson customer care
Thank you for choosing to buy a Dyson appliance.
After registering your 5year guarantee, your Dyson appliance will be
covered for parts and labour for 5years from the date of purchase,
subject to the terms of the guarantee. If you have any queries
regarding your Dyson appliance, visit www.dyson.co.uk/support
(UK) or www.dyson.ie/support (ROI) for online help, general tips and
useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number
and details of where/when you bought the appliance.
If your Dyson appliance needs a repair, call the Dyson Helpline so we
can discuss the available options. If your Dyson appliance is under
guarantee, and the repair is covered, it will be repaired at no cost.
Please register as a Dyson appliance owner
To help us ensure you receive prompt and efficient service, please
register as a Dyson appliance owner. There are three ways to do this:
• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register
(ROI).
• Telephone the Dyson Helpline on 08002980298 (UK) or
014757109 (ROI).
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of
an insurance loss, and enable us to contact you if necessary.
• By registering online or by phone you will:
– Protect your investment with a two year parts and
labour guarantee.
– Receive helpful tips on using your machine.
– Get expert advice from the Dyson Helpline.
– Be the first to hear about our latest inventions.
• Registering only takes a few minutes and all you need is your
serial number.
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