Manual DS Produkte TK-01M-G - 00974 (page 36 of 76) (English, German, Dutch, French)

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EN 36

Troubleshooting

If the device does not work properly, check whether you are able to rectify the problem

yourself. If the problem cannot be solved with the steps that are listed, contact the cus-

tomer service department.

Do not attempt to repair a defective electrical device yourself!

Problem Possible cause/solution

The device does not

work.

• Is the mains plug correctly inserted in the plug socket?

• Is the cable connected to the device?

• Is the plug socket defective? Try another plug socket.

• Check the fuse of your mains connection.

• Have you pressed the On/Off switch?

• Have you set a cooking time and cooking temperature?

The grill basket or the

rotating spit do not

rotate.

• Check whether the inserts are inserted correctly.

• Is there enough free space on all sides of the bowl?

The food has not

been cooked evenly.

• Have you tried to cook different foods with different cook-

ing times simultaneously? If you would like to cook differ-

ent foods, make sure that the cooking times of the foods

are similar!

• Was the set cooking time too short? Extend the cooking

time!

• The grill basket is overﬁ lled. Reduce the quantity of food.

You have made chips

from fresh potatoes.

The result is not

crispy.

• Use waxy potatoes. Young potatoes contain more water

and therefore take longer to cook and it is possible that

they may not go as crispy.

• The grill basket is too full, place fewer potatoes into the

device.

• The chips are cut too thick, cut them into thinner pieces.

• Spray the uncooked potatoes with a little bit of oil from the

oil atomiser as this will make them go crispier.

You have prepared

frozen chips. They are

not crispy.

• Have you used oil? For the preparation of frozen products,

there is generally no need to add any fat as most frozen

products are already prefried!

The food is not evenly

mixed around in the

grill basket.

• The grill basket is too full. You will get the best results if

you ﬁ ll the grill basket no more than ¾ full with food.

The food has not

been completely

cooked.

• The selected temperature is too low. Set it higher.

• The cooking time is too short. Adjust the cooking time.

• The grill basket is overﬁ lled. Reduce the quantity of food.

00974-00965_DE-EN-FR-NL_A5_V5.indb 3600974-00965_DE-EN-FR-NL_A5_V5.indb 36 14.03.2018 09:07:5814.03.2018 09:07:58

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DS Produkte TK-01M-G - 00974 Manual

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