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Troubleshooting
1 Read again this user guide and make sure the problem is not caused by a at
battery or incorrect use.
2. Make sure the batteries are inserted with the correct polarity.
3. If the transmitter does not communicate with the receiver, try to program
communication - see chapter: Programming (pairing) the transmitter with the
receiver.
4. If it seems, that the dog does not respond to the stimulation impulse:
■ Check again the battery in the transmitter and in the receiver.
■ Test the receiver‘s functions with a test discharge lamp (see 5th paragraph of this
chapter).
■ Check whether you have choosen correct length of the contact points (see
chapter: Choosing the contact points) and ensure contact points are well
tightened and in contact with your dog‘s skin (see chapter: Fitting the collar).
■ If the dog has dry skin, moisten the skin.
5. Check the correct function of the stimulation impulse.
By using test discharge lamp you can ea-
sily check correct function of the momen-
tary / continuous stimulation impulse.
■ Make sure that the receiver is turned OFF.
■ Place the test discharge lamp in contact
with each of the contact points - loosen the
contact points, insert the lamp‘s outlets
under (the contact points so they are in the
touch with the screw and tighten them (see
picture).
■ Turn on the transmitter and the receiver.
■ Select momentary or continuous stimulation for any function button.
■ The test discharge lamp will increase a light intensity when increasing
stimulation level.
Using training collar in winter
When using d-control in winter, please keep in mind:
Low humidity – causes less skin conductivity. It is necessary to provide better
conductivity between the contact points of the receiver and the dog‘s skin. This
can be achieved by lubricating the dog’s skin in the touching points of the contact
points with vaseline, baby oil, hand lotion, etc.
Thicker fur dog – it is necessary to tighten the collar so that the permanent
contact with the dog‘s skin is ensured. If the fur is too thick, it is recommended to
cut the hair or choose a longer type of contact points.
Battery features change – temperatures below 0 °C slow down chemical
reactions in batteries. To ensure a performance of repetitive stimulation impulses
(especially of higher levels), it is recommended to insert a new battery into
the receiver for the winter time. During the training, observe continuously dog‘s
reactions and increase the stimulation level as needed.
16


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