Manual Dirt Devil infinity m5010 1 (page 37 of 60) (English, German, Dutch, French, Italian, Turkish, Spanish)

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5 Troubleshooting

5.1 Before you send in the appliance

Before sending the appliance to Royal Appliance Customer Services, use the following table to

check whether you can correct the problem yourself.

WARNING:

Danger of injury! Before starting to troubleshoot, switch the appliance off and pull out the mains

plug. Never use a defective appliance.

Problem Possible cause Solution

The vacuum

cleaner stops

suddenly

The overheating protection circuit

has tripped (possibly due to blocked

suction channels, filters, etc.).

Switch the appliance off and pull the plug

out of the socket.

Eliminate the cause of overheating (e. g.

blocked suction channels, filters, etc.).

Wait for about 45 minutes. After the appli-

ance has cooled off, you may switch it on

again.

The cleaning

results are

unsatisfactory

The dust container is full. Empty/clean the dust container.

The bypass vent (Fig. 1/3) is open. Close the bypass vent (Fig. 1/3).

The brush/nozzle you have chosen

does not suit the flooring.

Select the right brush/nozzle for the type of

floor you want to clean, Zchapter 2.3, "Us-

ing other nozzles (accessories)".

The position of the "carpet/hard floor"

selector is not suitable for the floor.

Set the "carpet/hard floor" selector to the

correct position for the type of floor,

Zchapter 3.2, "Vacuum cleaning", step4

you want to clean.

The filter is dirty. Clean the respective filter Zchapter 4.4,

"Cleaning the motor protection filter" or

Zchapter 4.5, "Cleaning the hygienic ex-

haust filter".

Nozzle, telescopic tube or suction

hose are blocked.

Remove the obstacle. If necessary, use a

long wooden stick (e. g. a broomstick) to do

this.

The dust con-

tainer will not

snap back in-

to place

The motor protection filter is not fitted

correctly.

Refit the filter cover of the motor protection

filter as shown under Zchapter 4.4, "Clean-

ing the motor protection filter" (Fig. 30) so

that the edges of the filter cover and the fil-

ter bracket are exactly flush. Only press

down the latch of the filter cover after the

preceding step has been executed.

NOTE:

If you were unable to solve the problem with the information in the above table, contact Customer

Service (Zpage 132, "International Service").

02_Infinity V12_gb.book Seite 37 Freitag, 22. Juli 2011 12:10 12

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Dirt Devil infinity m5010 1 Manual

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