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11 Warranty conditions
Dealers and/or users have statutory (legal) rights in relation to the purchase of
consumer products. The warranty conditions applying to products/parts sold by
DIETZ Power B.V. are set out below. The warranty applies to any product/part
that becomes defective or needs to be repaired or replaced as the result of a
manufacturing fault or material defect within the stated warranty period.
Term Denition
Manufacturer The warranty provider:
DIETZ Power B.V.
Vlamovenweg 12
5708 JV Helmond
The Netherlands
Dealer the other party with which DIETZ Power B.V. enters into
a Contract for the (re)sale of Products, on the basis of a
distribution agreement or otherwise
User the party by whom the Products are intended to be used;
Warranty period Duration of the warranty
Product/part The product or part supplied by DIETZ Power B.V.
Option/accessory Part supplied along with the original product as an add-on to
the standard model.
Spare part Durable part bought after the original product was
purchased.
Wear part Part subject to natural wear under normal usage.
11.1. Warranty period
The warranty period starts on the date the manufacturer supplies the product/part
to the dealer. The warranty period shall not be extended following repair.
Product/part Warranty period
Frame/assembly, including supplied options and
accessories 2 years
Drive system 1 year
Electronics, such as the controller and electronic
components 1 year
Spare parts 1 year from invoice date
Wear parts, including upholstery 40 days from invoice date
Batteries BATTERY
Tyres no warranty
42 - SANGO advanced / slimline / junior
11 Warranty conditions
42


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