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Denver Carratt E-4400 Manual

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AFTER-SALES
Wear and tear
The different heavy wear items are standard items. Always replace worn parts and/or parts with identical
components for sales in the trade or with your dealer.
Solving basic issues
Do not attempt to access or repair an electrical component yourself. Contact the specialist closest to you
for an appointment with a qualified person.
The information below is for explanatory purposes and is not intended to assist the user in repairs. Any
such resolution procedure must be performed by a qualified professional, aware of safety issues and
familiar with electrical maintenance.
Description of the issue
Possible causes
Resolution
After switching the battery on, the
engine doesn't assist the pedalling.
1) the engine cable (waterproof
connection seal) is loose
2) the brake lever is not properly
returned to normal position, which
forces the switch off
3) the fuse of the battery is blown
4) The speed sensor is too far from the
magnetic disk on the B.B. axis
5) the connection between the sensor
and the controller is not established or
has a faulty contact.
Firstly, check that the battery is
charged. If not, charge it.
1) Check that the connection is well
established, without any give
2) replace the brake lever in its normal
position carefully without braking
3) open the top of the battery pack and
check the condition of the fuse. If it is
blown, contact your retailer or licensed
professional for a replacement
4) adjust the distance between the
sensor and the magnetic tape so that it
is not larger than 3 mm
5) Make sure the controller and sensor
are connected properly.
Battery autonomy is shorter
(note: battery performance is directly
influenced by user weight, baggage,
1) insufficient charge time
2) the ambient temperature is too low
and influences the functioning of the
battery
1) Please charge the battery following
the instructions (chapter 7.3)
2) In winter or at temperatures below
0°C, your battery must be kept indoors
… 70 …


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