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DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE Manual

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PROBLEM POSSIBLE CAUSE SOLUTION
The coee does not come out
of the spouts, but from around
the service door.
The holes in the spouts are clogged with dry coee dust. Clean the spouts with a toothpick, sponge or hard bristled
kitchen brush.
The coee guide inside the service door is blocked and
cannot swing.
Thoroughly clean the coee guide, particularly near the
hinges.
The coee is delivered too
quickly.
The coee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise to-
wards “1” while the coee mill is in operation (g. 11). Avoid
turning the grinding adjustment dial excessively otherwise
when you select two cups, the coee may be delivered a
drop at a time.
Coee does not come out of
one of the spouts.
The spouts are blocked. Clean the spouts with a toothpick
Water comes out of the spouts
instead of coee.
The pre-ground coee may be blocked in the funnel (A8) Empty the funnel with the help of the brush as described in
the section “Cleaning the pre-ground coee funnel”.
The milk
does not
come out
of the milk
spout.
The milk container lid is dirty. Clean the milk container lid as described in the section “Cle-
aning the milk container”.
The milk
contains
large
bubbles and
squirts out
of the milk
spout or
there is little
froth.
The milk is not cold enough or is not semi-skimmed. Use skimmed or semi-skimmed milk at refrigerator tempe-
rature (about 5° C). If the result is not as you wished, try
changing brand of milk.
The froth adjustment dial is incorrectly adjusted. Adjust following the instructions in the section “Making
drinks with milk”.
The milk container lid or froth adjustment dial are dirty Clean the milk container lid and dial as described in the sec-
tion “Cleaning the milk container”.
The hot water/steam nozzle is dirty Clean the nozzle as described in the section “Cleaning the
hot water/steam nozzle”.
The milk
contains
large
bubbles and
there is little
froth
The spout is dirty. Clean as described in the section “Cleaning the spout after
use”.
The milk is not cold enough or is not semi-skimmed. You should ideally use skimmed or semi-skimmed milk at
refrigerator temperature (about 5°C).
If the result is not as you wished, try changing brand of
milk.
The steam nozzle has not been inserted after cleaning. Replace all the spout components correctly.
The appliance does not
come on
It is not plugged into the mains socket. Plug into the mains socket.
The main switch is not turned on. Place the main switch in the I position
The
CVUUPOIBTOPUCFFOQSFTTFETVóDJFOUMZ
Hold the button down for a few seconds.
The LONG coee has too
much froth
The coee is ground too nely. Turn the grinding adjustment dial one click clockwise to-
wards “7” while the coee mill is in operation (g. 11). Con-
tinue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees.
“Energy Saving” is enabled,
but the cup warmer is hot.
A number of drinks have been prepared in rapid succession.
… 19


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  • My DeLonghi PrimaDonna Exclusive coffee machine is giving a message "insert grounds container". The container is in and the micro switch is in working condition. The machine is not responding to any commands. Submitted on 9-11-2021 at 11:21

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