562602
18
Zoom out
Zoom in
Previous page
1/20
Next page
24
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot
The cups were not preheated. t *G&OFSHZ4BWJOHJTOPUBDUJWFMFBWFUIFDVQTPOUIF
cup warmer for at least 20 minutes for them to warm
up.
t 8BSNUIFDVQTCZSJOTJOHUIFNXJUIIPUXBUFS
(using the hot water function).
The infuser has cooled down because 2/3 minutes have
elapsed since the last coee was made.
Before making the coee, heat the infuser by performing a
rinse cycle (see the section “Tips for a hotter coee”).
A low coee temperature is set. Set a higher coee temperature in the menu.
The coee is not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise to-
wards “1” while the coee mill is in operation (g. 11). Con-
tinue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees.
Wrong type of coee Use a type of coee for espresso coee machines.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial one click clockwise to-
wards “7” while the coee mill is in operation (g. 11). Con-
tinue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees.
DISPLAYED MESSAGE POSSIBLE CAUSE SOLUTION
INSERT CHOCOLATE CARAFE
The hot chocolate carafe is not inserted correctly. Insert the hot chocolate carafe correctly.
CLOSE DOOR
The service door is open Close the service door.
GENERAL ALARM
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly, as described in
the section “Cleaning and maintenance”.
If the message is still displayed after cleaning, contact
customer services.
EMPTY CIRCUIT
FILL CIRCUIT
alternating with...
Water delivery
PRESS OK
The water circuit is empty. Press OK to deliver water from the spout until it ows out
normally.
18


Need help? Post your question in this forum.

Forumrules
1

Forum

delonghi-esam-6900.m---primadonna-exclusive

Reset search

  • My DeLonghi PrimaDonna Exclusive coffee machine is giving a message "insert grounds container". The container is in and the micro switch is in working condition. The machine is not responding to any commands. Submitted on 9-11-2021 at 11:21

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE in the language / languages: English as an attachment in your email.

The manual is 0,65 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE

DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE Quick start guide - English - 7 pages

DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE User Manual - German - 22 pages

DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE User Manual - Dutch - 22 pages

DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE Quick start guide - Dutch, Danish, Polish, Portuguese, Swedish, Turkish, Spanish, Norwegian, Finnish - 7 pages

DeLonghi ESAM 6900.M - PRIMADONNA EXCLUSIVE User Manual - All languages - 7 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info