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DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY
GENERAL ALARM: REFER TO
USER MANUAL
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,
as described in section "12. Cleaning". If the
message is still displayed after cleaning, con-
tact De'Longhi customer services and/or an
authorized service centre.
Remember that the internal tubes of the milk
carafe (E) must be cleaned.
Turn the froth adjustment dial (E1) to CLEAN
(g. 18).
Reminds you the lter (D4) must be replaced. Replace the lter or remove it as described in
section "15. Water softener lter".
The machine must be descaled. The descaling procedure needs to be carried
out without delay, see section "13. Descaling".
Energy saving is enabled. To disable energy saving, proceed as described
in section "6.13 Energy saving ".
PLEASE WAIT The appliance is heating up to the optimum
temperature
CLEANING UNDERWAY
PLEASE WAIT
The appliance has detected impurities in its
internal circuits.
Wait for the appliance to be ready again and
reselect the required drink. If the problem
persists, contact De'Longhi Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The appliance does not come on. It is not plugged into the mains socket. Plug into the mains socket (g. 1).
When present, make sure the main
switch «A22» is on.
Press the main switch to the I position «g. 1».
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot water
(Please note: the hot water function can be
used).
The internal circuits of the appliance
have cooled down because 2/3 min-
utes have elapsed since the last coee
was made.
Before making the coee, heat the infuser by
rinsing using the rinse function
(see section
"6.3 Rinse "
).
Coee temperature setting too low.
Set a hotter coee temperature in the menu (see
section
"6.7 Coee temperature "
).
Please note: Varying the temperature has
most eect for long drinks.
The machine needs descaling
Proceed as described in section "13. Descal-
ing". Next, check the water hardness ("14.1
Measuring water hardness") and make sure the
machine setting matches the local water supply
hardness ("14.2 Setting water hardness").
18. TROUBLESHOOTING
Possible malfunctions of the machine are listed below. If the problem cannot be resolved as described, contact Customer Service.
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