4. In the System Properties window, click the Hardware tab.
5. Click Device Manager.
6. Right-click the device for which the new driver was installed and click Properties.
7. Click the Drivers tab.
8. Click Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you
installed the new driver. See Using Microsoft Windows XP System Restore.
Using the Drivers and Utilities Disc
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities disc.
1. With the Windows desktop displayed, insert the Drivers and Utilities disc.
If this is your first time to use the Drivers and Utilities disc, go to step2. If not, go to step5.
2. When the Drivers and Utilities installation program starts, follow the prompts on the screen.
3. When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to restart the computer.
4. When you see the Windows desktop, reinsert the Drivers and Utilities disc.
5. At the Welcome Dell System Owner screen, click Next.
A message stating that the Drivers and Utilities program is detecting hardware in your computer appears.
The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your
system window.
6. Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating system.
1. Save and close any open files, and exit any open programs.
2. Insert the Drivers and Utilities disc.
In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your optical drive directory to
display the disc contents, and then double-click the autorcd.exe file. The first time that you run the program, it might prompt you to install setup files.
Click OK, and follow the instructions on the screen to continue.
3. From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears.
4. Click Next.
The Drivers and Utilities program automatically scans your hardware to detect drivers and utilities used by your computer.
5. After the program completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories
from the System Model, Operating System, and Topic drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6. Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
7. Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.
If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following
subsections, or click Extract, follow the extracting instructions, and then read the readme file.
If instructed to navigate to the driver files, click the directory on the driver information window to display the files associated with that driver.
