100905
36
Zoom out
Zoom in
Previous page
1/40
Next page
Troubleshooting 24
1RWHRQ86%
&RPSDWLELOLW\
In our testing on a wide variety of PC motherboards with integrated Universal Serial Bus
(USB) ports, we have encountered a small number of motherboards with USB ports that do not
meet the USB specification exactly. Unfortunately, WebCam Go
may
not operate correctly
with these systems.
When you run the setup program from the WebCam Go installation CD, the setup program
automatically checks your motherboard model and revision. If your motherboard is among
those that have failed our test procedure, the setup program will display a warning message.
However, due to the numerous brands of motherboards in the market, our test procedure is not
exhaustive. So, there may be some non-USB-compliant motherboards that will not trigger the
display of the warning message.
So far, for some of the non-USB-compliant motherboards that we have tested, the motherboard
manufacturers have released new versions of motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible, or if the
camera does not work on your system and you suspect that the problem may be related to your
PC’s USB port, the following is a list of available options:
1. Contact your PC vendor.
Your PC vendor may be able to upgrade your motherboard or its BIOS to a newer version
that addresses USB incompatibilities.
2. Use a PCI host adapter which provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this approach.
3. Attach WebCam Go to a powered USB hub.
Some USB devices (such as monitors) also operate as powered USB hubs; you can also buy
dedicated powered USB hubs which are to be attached to your PC’s USB port. However, in
some cases, attaching a powered USB hub to a non-USB-compliant USB motherboard
connector will not solve the problem.
To look for a USB compatible product, you can visit the product search page at the official
USB Web site: http://www.usb.org/app/search/products.
36


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Creative Video Blaster Webcam GO at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Creative Video Blaster Webcam GO in the language / languages: English as an attachment in your email.

The manual is 0,46 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info