Manual Creative Video Blaster Webcam GO (page 35 of 40) (English)

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Troubleshooting 23

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Cause Mixing two different versions of Windows 98 may cause this problem. During

the driver installation process, you may be asked to insert the Windows 98 CD.

When you do this, make sure that the CD you insert contains the same version that

is already installed on your hard drive. For example, if you have the original

version of Windows 98 on your hard drive, use the original Windows 98 CD, and

not a CD containing Windows 98 CD.

Solution To correct the problem, do the following:

1. Disconnect the WebCam Go from the PC.

2. Use Add/Remove Programs in Control Panel to remove the WebCam Go

driver.

3. Reconnect the camera to the PC. Windows should detect the connection and

start the driver installation procedure. When you are asked to insert the

Windows 98 CD, use the correct CD. If you are warned about copying files

which are older than those already in your system, select the option to

overwrite the newer files with the older ones.

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Creative Video Blaster Webcam GO Manual

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